Keystone Automotive - San Antonio

The location of this establishment is a bit far but manageable. The building has very high stairs and a wheelchair ♿️ accessible to the front desk. The access to the restrooms are a bit hazardous. The staff is very knowledgeable and very helpful. They're very very reasonably priced and widely sources parts. I do recommend buying or even looking into them for your auto parts and auto body needs.

after waiting a long time for my part, it arrived broken. Drove 30 minutes for nothing. Very disappointed.

Purchase an engine on eBay from this company, before I brought it I messaged them on eBay to make sure it was still in stock because I had called the company direct the day before and they told me they sold it. They messaged me back and …

Bought a “certified used” engine from here for a Toyota Camry… the harmonic balancer broke and damaged the front crankshaft seal, causing oil to go everywhere. The company wouldn’t take responsibility and now I’m stuck with another expensive repair. I wish I had listened to the other reviewers. Do not waste your time and money. Would not recommend this place.

I would give this place more stars if they had their ducks in a row. I called in about some seats for a car and some door panels they said sure let me look them up they sent me pictures of a seats and door panels while they were still …

By far the worst experience I had ever had in my life with terrible customer service. If I could rate them a zero a definitely would! Please do not waste your money on engines with them! Chris Youngblood, The representative that handled my order messed up everything on my invoice, from saying the shop that placed the engine in my vehicle was the one that paid for it when in fact I did. Wrong shipping date, to other factors as well. When it came down to the shipping they insisted multiple times that my engine was delivered when I'm at the shop telling them the engine is not there. After complaining multiple times my engine was finally delivered, after it was ordered on November 5th and delivered on November 16th. No paperwork came with the engine, so due to no paperwork being delivered, a faulty engine was placed in my car with 130,000 + miles on it which is a rip-off given I paid 2700.00 for the engine. Tried calling multiple times to have the issue fixed. Mr. YoungBlood seemed to never be in the office to answer any calls to get the issue resolved within the warranty. So I was then forced to contact higher management. Getting in contact with the GM was the same customer service experience. I was asked "why I let the shop put in a faulty engine as if I were a mechanic and knew better. After several days of poor customer service, I finally got another engine and then told them they will not cover the warranty on this. Please shop with caution.

Horrible I wouldn't even give them one star. Never buy a new motor or any part from this company. They do not honor their …

I am owner of GEARJAMMER AUTOMOTIVE SERVICE LLC in Pleasanton Tx. I gave this firm one star because their sales associates lie. They lie all the time just to make the sale. I tell them to just tell me the truth so I can give my customers a fairlybaccurate time line. THEY WILL NOT DO WHAT THEY SAY THEY WILL. THEY WILL NOT DELIVER ON TIME WHEN PROMISED. ITS very hard to run a shop dealing with this firm.

Bought a used transmission and it failed in less than a year. However LKQ only offers 6 month warranty, which is pretty low for such an expensive part. Best to avoid buying used parts from them.

They never deliver the parts on time. Sometimes they just cancel the order and don’t even tell you. So when you call to see what’s going on they said they no longer have the part. Making you waste days! I will avoid this company at all cost, they have done this multiple times. Unprofessional non responsable liars