Mcdonough Used Auto Parts (truck division)

Great experience. Called on Monday, confirmed part, called Tuesday and made arrangements to pick up Wednesday. Arrived, they took me to truck, examined instrument cluster, exactly as pictured in ad. Mechanic carefully removed and took me to cashier, paid and on my way home in less than one hour. Jim was very helpful. Installed today and works great. 1/24/2026

Derek was EXTREMELY rude and impatient with me when simply inquiring about parts for my truck. Basically told me his business is too good for me and I’m not worth his time lol. Plenty of other good sources for parts. Don’t waste your time, and apparently Derek’s either.

Extremely friendly when speaking to on the phone. We are from NC and was trying to get parts because what we needed couldn't be found in NC. Easy to work with and very understanding. - Maria E. Bennett

A friend of mine purchased a motor for his pickup truck from this company, and unfortunately, it turned out to be no good. The real issue is how they handled it. Like most people, he had to wait for someone to install the motor — and by the …

DONT WASTE YOUR MONEY OR TIME! These people sold me an engine, ($1800) and it started knocking and threw a rod the very first day of a professional shops installation and once I presented the problem to them, they don't want to honor the warranty about it. These people are snakes. They sell bad engines and transmissions claiming to come with warranties that they will not honor. These people came out to listen to the engine and heard it knocking, and even had to use ether just to keep it running. Don't waste your time or money here. You will be so disappointed.I don't know how they're still in business.

Great place great parts ! They really care about getting you the best part and price ! Great people

Hi everyone, I had a great experience here. I called ahead asking about a specific part and was told there was a high chance they had it. And when I got there I received an identical part to the one I had instead of getting the run around. The owner was really polite and I didn't have to spend all day there. Thanks everyone

Do not go to these people for anything, I can't believe their still in business! We are taking them to court because we bought a transmission from them and even payed alot more money for an extended warranty. The transmission messed up the …

I've been fixing automotive problems for 45yrs and lately have found out that the internet is the most viable place to find competitive prices and availability at McDonough used parts was wonderful for availability and price, we'll worth the drive to and from my humble abode!the staff were very knowledgeable and courteous!and I received a great deal with a discount for driving there from my home to McDonough's location. So if you need a part and can't find it, give them guy's a chance you won't regret it!sincerely Robert Head ASE,I-CAR certified!

Rude Horrible customer service They do sell stuff on Facebook as well and Derek was really unprofessional. If I can give less than 1 star I will.