LKQ Atlanta

This is the worst customer service I have experienced ever in life !! Sold me a bad engine for my daughter’s car. I recorded it running it was smoking and knocking and they taking forever to refund me after several different tasks they really do no take customers seriously and we pay the salary !!!!

We are a dealership and regularly do business with various LKQ locations. Had a horrible experience dealing with this location for something as simple as a 3rd row seat for a Chevy Suburban. The delivery driver frequently tried to deliver the seat outside of our posted hours and, despite our best efforts to meet him to coordinate a handoff, would not cooperate or give us the seat. After several attempts to get it, the seat was returned to stock. I tried calling Ryan, the sales rep, multiple times to coordinate pickup of the seat, with no response. I then called back to LKQ Alabama where I originally ordered the seat, and was connected with Charlie at the Atlanta location (supposedly a manager), who doesn't have an ounce of professionalism and continually interrupted me while I tried to work this out. Charlie sent me back over to Ryan, telling me "he was in the office," when in reality, Ryan was out on vacation. Overall, LKQ Atlanta is a complete dumpster fire of a location, and I will not do business with this location again by any means. I took my business elsewhere for this transaction and got the part same day.

They were really nice. The car seat had to be removed from a vehicle on the yard. So they will call me to pick up the seat tomorrow.

I spent $4000 with a mechanic and him getting motor from Mrs Sharee I think that's her name she was an older hateful rude representative for LKQ She said my car was old and she was not going basically approved for the motor to fix even …

THIS COMPANY IS A RIP OFF. They charge high shipping and send you damage parts just to keep your shipping money. Had I seen when UPS DELIVERED THIS TO MY DOOR. I would have sent this trash back to LKQ. False ADVERTISING. And they NEVER ANSWERS THE PHONE. Trash company.

I'ma sum this up in one sentence THIS OS THE MIST DISRESPECTFUL PLACE I EVER BEEN TO IN MY LIFE bad customer service I had to stand at the dest for about 15 minutes before any of the people at the desk even say anything to me and when they did they was so rude all of them at the front desk and at the window I will never do business with them again and they even sold me a bad part and wrap it in a bag so I won't see it damage until I was getting ready to put the part on and noticed it was damaged I guess they did that to hide the damage part people stay away from this place because you may have to cuss them out with their bad attitudes the hell with that place If I owned it all of them would get fired

I purchased multiple thousands of dollars of parts from this location. I installed them and thought all was well. I take the vehicle to get the state inspection. Come to find out, none of the parts from LKQ were put into the state system as …

It was a bit of a drive for me coming from Central Atlanta, but all in all well worth it, the part I bought fit perfectly matched my car. The staff there were incredibly friendly all in all went very well.

Came into for some glass that I ordered at 9am. The sales rep Ashton Perry told me that it would be pulled and available the same day. I was excited and ready to get this nightmare over after someone broke into my vehicle at 4 am that same day. To my surprise I got to the front desk at 3pm and I’m told that it can’t be picked up same day. I was told there is a 24-48 hour turn around on auto glass and that the rep who sold me the glass was new. As a customer if a mistake is made it should be rectified in the customers interest. I asked for a supervisor at this location she told me there wasn’t one available. I asked her if there was ANYBODY above her and she said no. This is my last time doing business with them as they don’t care of their customers/ service members. Now I have to drive an hour back home and an hour back here tomorrow.

Was told in Montgomery lkq I could go to Atlanta lkq and pick the part I was needing up. He and I didn't know that you had to order it first. Well I get up there and found this out. And a young lady named Christine saved the day she was able to help me out. She is very friendly and very helpfull. Shout out for Christine !!