Underwood Auto Parts is a local vehicle recycling yard located at 8539 Norris Ln, Knoxville, TN, 37938. It provides used auto parts for various makes and models. According to public business records and based on Google Maps data, the business holds a customer rating of 3.9 out of 5 stars across 17 reviews. Many customers find the yard offers a good selection of parts at fair prices.
Services and auto salvage options
- Purchasing end-of-life vehicles, including wrecked, non-running, or unwanted cars and trucks.
- Environmentally responsible vehicle de-pollution, ensuring proper removal and recycling of fluids and hazardous materials.
- Dismantling vehicles to harvest reusable OEM parts, including used drivetrain assemblies (engines, transmissions), body parts, and interior parts.
- Offering core charge refunds for returned old parts.
- CAT reclamation services.
- Towing services for acquired vehicles within the local operating region.
Vehicle and parts specialties
- A broad inventory covering popular domestic makes like Ford, Chevrolet, and Dodge.
- Selection of parts for various import brands, including Honda, Toyota, and Nissan.
- Availability of used drivetrain assemblies, suspension parts, electrical parts, and auto body panels.
- Focus on parts interchange compatibility to help customers find fitting parts for different vehicle years and models.
Service region and towing coverage
Underwood Auto Parts provides parts and vehicle acquisition services primarily within Knoxville, TN, and surrounding communities in Knox County. Towing for junk vehicles is typically offered within a reasonable radius of their Norris Lane location.
Consensus customer reviews
Based on the overall rating of 3.9 out of 5 stars from 17 reviews, customers generally appreciate the availability of parts and competitive pricing at Underwood Auto Parts. While some feedback points to the selection being good, a few reviews mention that specific parts might require a phone call ahead of time to confirm stock.
Business information and operating details
Customers can typically visit the yard to locate parts themselves or inquire with staff for assistance with parts sourcing. Underwood Auto Parts operates Saturday from 9:00 AM to 3:00 PM and is closed on Sunday. Weekday hours generally run from 8:00 AM to 5:00 PM, Monday through Friday, though customers should call ahead to confirm. Standard payment methods like cash and major credit cards are accepted.
Lot Advisory: Always bring appropriate tools, wear closed-toe shoes, and exercise caution when navigating the yard. Confirm specific parts availability by phone before visiting.
| Property |
Details |
| Address |
8539 Norris Ln, Knoxville, TN, 37938 |
| Direct Phone |
(865) 922-1124 |
| Operating Region |
Sourced from Knoxville, TN and neighboring towns |
Comparison: Sourcing Used OEM vs. Aftermarket Parts
| Part Source |
Cost |
Fitment & Quality |
Warranty |
| Used OEM (Underwood Auto Parts) |
$$ (Very Low) |
Perfect — Original factory fitment. |
Exchange options may vary. |
| New Aftermarket |
$$$ (Medium) |
Good — Minor modifications might be needed. |
1 to 3 years. |
| OEM Dealer New |
$$$$ (Highest) |
Perfect — Original factory spec. |
12 months. |
Frequently asked questions
How do I purchase parts at Underwood Auto Parts?
Customers can either call ahead to check availability and have staff pull parts, or they may have the option for self-service in designated areas of the yard, allowing them to pull their own parts. It is always best to confirm the current purchasing process directly with the yard.
Does Underwood Auto Parts buy junk cars?
Yes, Underwood Auto Parts buys junk cars, wrecked vehicles, and unwanted cars for recycling. They often provide cash offers and can arrange towing services for the vehicle from its location. Owners should have the vehicle title and identification ready for the transaction.
What is the warranty policy for used parts?
Typically, used auto parts from salvage yards come with a limited warranty, often an exchange-only policy within a short period, such as 30 days, or sometimes "as-is." It is important to ask about the specific warranty or return policy for the part at the time of purchase to understand the terms.
Educational Video: Salvage Yard Sourcing & Tool Guide
Find other salvage suppliers in our nationwide auto scrap yard directory.
