Knox Rail Salvage - Fountain City

Super friendly staff, very reasonable prices. I love that it’s a different selection than the big box stores. Lots to choose from and it’s not crazy crowded (at least when I went during the weekday) but they had plenty of customers coming …

The lady working the counter was very helpful as was the guy who loaded my plywood. I highly recommend this place!

Went today to look for things for the tiny house I'm building. The staff is top notch and knowledgeable. Someone is there when you find what you want to load it & bring it to the dock. Found flooring I liked but because its salvage there wasn't enough to do the job. Did get two really nice pine doors. Prices are great on somethings and steep on others. Your best bet is to go and have a look. Be prepared to search and get dirty. If your building a house I would recommend a trip to Knox Rail Salvage.

Much more expensive than southeastern salvage, which is just around the corner. Did not feel like a salvage store at all.

We passed this store on accident looking for a completely different store and decided to stop. Customer service was "Amazing"! My dad is looking for specific flooring and hot water heaters. As of 3/1/2023 they don't carry water heaters, …

My wife and I purchased a home and had to do some significant remodeling. When it came time to order cabinets we decided to go with IKEA. We had used IKEA previously and were satisfied but we didn’t realize how much IKEA’S mismanagement of the COVID crisis was going to affect us. After four months we were fed up with excuses and got a refund. Several people mentioned Knox Rail Salvage so we made an appointment to look at product and get some pricing. We visited the Greenway Dr showroom and had a favorable first impression. We met with Jonathan who was knowledgeable about kitchen design and use of the kitchen design software. We were pleasantly surprised to learn that the price was in line with IKEA and we didn’t have to assemble the cabinets. What sealed the deal for us was the delivery time. Two weeks! Jonathan directed us downstairs where we were introduced to Ralph. We tendered our down payment to complete the order. We dealt with Ralph several times over the delivery period and noticed at the end of the conversation he would tell us to “have a blessed day.” Everything was going great and then we had a big snafu. I understand that snafus are going to happen. For me it’s not the snafu. It’s how is the snafu handled that’s important. Soon we received a call from April. This young lady was very impressive and aggressive. She grabbed the bull by the horns and resolved the issue with honesty and courtesy. When the cabinets were delivered we judged the quality to be excellent. No assembly required and by weight they weighed more than twice the weight of the IKEA cabinets. The delivery team was courteous and very careful while unloading. I think they’re names were Bryan and Brandon. We are very excited about our new kitchen. I just wish we would have started with Knox Rail Salvage.

We bought a few base cabinets for a project at home. The staff was very friendly and patient with me as we looked at options. Miss April made it a easy trip and the guys were great and really good at loading. Highly recommend.