RASTRO MR USED AUTO PART 1

RASTRO MR USED AUTO PART 1 is an auto salvage yard and used auto parts store located at 12805 Port Said Rd, Opa-locka, FL 33054. This establishment serves the South Florida region, including the Fort Lauderdale, FL area. Based on Google Maps data, the business maintains a customer rating of 4.0 out of 5 stars from 40 reviews. Customer feedback varies, with several patrons commending helpful staff members like Oscar and Jason for their knowledgeable assistance. However, some reviews also mention issues with part quality, especially transmissions, and inconsistent customer service experiences, particularly noted by Henry Tenreyro and Jennifer Jackson.

Services and auto salvage options

• Sourcing and sales of used OEM parts, including drivetrain assemblies (engines, transmissions), body panels, and other serviceable auto parts.
• Customers can purchase parts through in-store shopping at their Opa-locka location, with delivery services also available.
• Engages in vehicle de-pollution and proper fluid management as a standard practice for end-of-life vehicles.
• Acts as a retail point for used goods, specializing in parts for vehicle repair and maintenance.

Vehicle and parts specialties

• Carries a range of used OEM parts for various foreign and domestic vehicle types.
• Inventory has included specific parts for Nissan models, as noted by customer feedback regarding transmission purchases.
• Focuses on offering replacements for common automotive needs, including engines, transmissions, and exterior body parts.

Service region and towing coverage

RASTRO MR USED AUTO PART 1 operates from its Opa-locka, FL location, providing parts and services across the wider South Florida area. This includes serving communities throughout the Fort Lauderdale region and neighboring towns, offering local in-store pickup and delivery services.

Consensus customer reviews

Customer feedback for RASTRO MR USED AUTO PART 1 shows a mix of experiences. Many patrons, like Alejandra Ortega, have praised the extensive inventory and knowledgeable staff, citing exceptional customer service. Ingrid Orta specifically thanked Oscar for being kind and helpful, even providing referrals for other services. Eduardo Gonzalez and Dana Valeria Contreras also reported excellent treatment, with Jason receiving recognition for good customer service. Conversely, some customers, including Henry Tenreyro, reported significant dissatisfaction with part quality, specifically a transmission that was faulty upon installation, leading to difficulties in obtaining a refund. Jimmy I. experienced unhelpful phone service, while Jennifer Jackson noted 'horrible service' if a woman. James Cruz also expressed concerns about pricing and disrespect for customer time.

Business information and operating details

RASTRO MR USED AUTO PART 1 is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 4:00 PM. The business is closed on Sundays. Customers can make purchases using credit cards and debit cards. The facility offers in-store shopping and provides delivery service for parts. Accessibility features include a wheelchair accessible parking lot, restroom, and seating. Free parking is available in both a garage and a lot, facilitating quick visits.

Lot Advisory: It is advisable to thoroughly inspect all used parts before purchase and understand the exchange or return policy. Customers seeking specific drivetrain assemblies or other critical parts should inquire about testing procedures and any available warranty terms to ensure compatibility and functionality.

Property	Details
Address	12805 Port Said Rd, Opa-locka, FL 33054
Direct Phone	+17866169990
Operating Region	Sourced from Fort Lauderdale, FL and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (RASTRO MR USED AUTO PART 1)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at RASTRO MR USED AUTO PART 1?

RASTRO MR USED AUTO PART 1 operates as a full-service used auto parts store. Customers typically work with staff to identify and retrieve the parts they need from the inventory. It is recommended to call ahead or visit in person to inquire about specific parts, as staff members like Oscar and Jason are available to assist.

Does RASTRO MR USED AUTO PART 1 buy junk cars?

As an auto salvage yard, RASTRO MR USED AUTO PART 1 buys end-of-life vehicles for parts harvesting and recycling. They generally offer cash quotes for junk cars and can arrange for vehicle towing and provide necessary paperwork support for title transfers. Contact them directly to discuss selling your vehicle.

What is the warranty policy for used parts?

Based on customer feedback, policies regarding used parts, particularly major items like transmissions, may involve exchange options rather than direct refunds. It is essential for customers to clarify the exact return or exchange terms, any potential core charge refunds, and the duration of any guarantee for parts purchased at the yard prior to completing a transaction.

Find other salvage suppliers in our nationwide auto scrap yard directory.