Raceway Pik-A-Part

Came here this morning to get a side mirror for my aunt's 2011 Honda Pilot that she knocked off and called ahead to make sure they have it in stock which they did and when I went to check in some dude at the front desk said everything was down and it's cash only with no receipts. It's not that serious so I just left. You'd think these people would be a little more in tune with their own operations. Maybe offer a hand written receipt. I despise doing business with folks like this.

Very messy place to be. I almost tripped on parts laying everywhere in the yard. People are nice but no instructions were given on where the rows start or finish. No help on directions or being directed in the correct way. I was just greeted with a hello and given a ticket. I’m not impressed. I will continue to do business but looks like RTP needs to step up their game if they want to be as good as Gary conn

Absolutely terrible place to do business with. I ordered a transmission on a Tuesday before Labor Day and was told it would be in Friday. I called Thursday evening and was told that I could pick it up the following day as I had been previously been told. I paid a gentleman to pickup the transmission for me as my truck was without a transmission. When we arrived Friday morning I was told the truck and broken down and the part wouldn't be in. I asked where the truck was and we may would go pick it up. The clown working the front desk said for all he knew it could be broken down in a field somewhere. I asked if they didn't have any tracking on a truck traveling 9+ hrs or had communication with the driver. I asked about the guarantee on having the parts on time as promised as it ran on a large monitor behind the clueless jerk working the desk. He said that there was nothing he could do. I asked to speak to a manager. The salesman that I bought the part from told me that they would deliver that part to my house the following Wednesday following the long weekend and would take $200 off. The part didn't arrive Wednesday so I called and was promised it would come Thursday. The transmission wouldn't come Thursday or Friday. Repeated calls I would be given the run around. Neither the salesman or the general manager would return my calls. After 10 days of being given the around I showed up with the authorities as I had paid for the transmission had been paid for in full. The salesman then informed the part and been " lost' and that they refunded my money the previous day after holding it for 2 weeks without at least a courtesy call. They don't stand behind their word or the guarantee they falsely display behind the counter. I would recommend you go anywhere but here. Horrible place to do business with

Have done numerous transactions with Pik-A-Part and its great how they will look up the vehicle and parts your looking for. They will also tell u if they think its been picked, like today i went to look for driver control switch and they told me how many vehicles they had that i was looking for and was told that was a high picked item and they doubt its even on there. So saved me time and money. And there always nice to deal with.

The new owners have destroyed this place! $3 to get in are you crazy??? Reply: the closest other "self service yard" is Pull-A-Part and they are $1 for …

Talk to Aaron Best place to buy parts stand behind everything they sell Good guy will do business with again

Nickey and Wade never cease to amaze me, no matter the weather rain or shine they always get me in and out without any hassle. They always take care of with a smile on their face despite me not having much mechanical knowledge I never leave that business with the wrong part (unless they’ve warned me) much respect to these two along with their partners.

So glad I found this place. Logan helped me tremendously with finding a rim for my car. I will definitely be using them again.

They have a very friendly staff that has always been very helpful to me and a excellent selection of parts. If they don't have the exact thing you are looking for they will let you know what they do have that is compatible. I think that's pretty cool and I recommend them to anyone searching for good used parts at a fair price.

Tyler Webster has always made things happen for me. I own a shop in Tennessee, and Tyler has always found a way to get me exactly what I need. The prices are beyond fair, and they stand behind their products. If you want great personalized customer service, call and ask for Tyler!!