LKQ Pick Your Part - Austin

LKQ Pick Your Part - Austin is a salvage yard located at 7900 S Congress Ave, Austin, TX, 78745. Based on Google Maps data, this business holds a customer rating of 3.9 out of 5 stars across 769 reviews. As a self-service auto parts facility, it allows customers to remove used OEM parts directly from vehicles. Reviews indicate a mixed experience, with some customers, like JOÑES JOÑES and Madison Westfield, praising the online inventory system and successful parts retrieval, while others, such as Jeff Remster, report frustrations with inaccurate online stock information and an absence of a direct phone line for verification.

Services and auto salvage options

• Provides used OEM parts from a wide selection of vehicles for customers to pull themselves.
• Offers onsite services for parts processing and customer assistance.
• Facilitates parts delivery for certain items or customer needs.
• Buys salvage vehicles, including junk cars, providing a channel for vehicle de-pollution and recycling.
• Provides language assistance to help diverse customers.

Vehicle and parts specialties

LKQ Pick Your Part - Austin maintains an inventory of vehicles covering various makes and models, typically including a range of domestic and import cars, trucks, and SUVs. Customers can search for specific body panels, interior parts, electrical items, and used drivetrain assemblies (engines, transmissions). The yard's stock changes regularly as new vehicles arrive for dismantling.

Service region and towing coverage

Serving the Austin, TX area and surrounding communities, LKQ Pick Your Part - Austin offers its services to local customers seeking affordable used auto parts. For those selling vehicles, the facility also provides assistance with vehicle acquisition and towing within its operating region.

Consensus customer reviews

Customer feedback for LKQ Pick Your Part - Austin presents a varied picture. Many reviewers, including Ms Yz, El Coyote, and Anderson Felix, commend the staff, with Rob, Michelle, and David frequently mentioned for their excellent customer service, professionalism, and honesty, particularly when selling vehicles. These positive experiences often cite good prices and the availability of parts, sometimes with warranties. However, Jeff Remster recounted a negative experience, driving 90 minutes and paying an entry fee only to find a part listed online was missing. Ismael Rivera expressed disappointment with pricing and perceived rudeness from counter staff. Aidan McMahon also reported inconsistent hours, being denied entry before the officially listed closing time.

Business information and operating details

This salvage yard primarily operates on a "pick your part" self-service model, where customers enter the yard to locate and remove parts themselves. However, based on reviews, there's also a counter for certain requests. The yard operates Sunday from 8:00 AM to 5:00 PM, Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 8:00 AM to 5:00 PM. Accepted payment methods include debit cards, NFC mobile payments, and credit cards. Wheelchair accessible parking is available, and there is a gender-neutral restroom.

Lot Advisory: Customers are advised to bring their own tools for part removal and to confirm online inventory accuracy upon arrival. An entry fee is typically required to access the yard. Enclosed footwear is recommended for safety.

Property	Details
Address	7900 S Congress Ave, Austin, TX, 78745
Direct Phone	(800) 962-2277
Operating Region	Sourced from Austin, TX and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (LKQ Pick Your Part - Austin)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at LKQ Pick Your Part - Austin?

Customers typically purchase parts through a self-service model. You pay an entry fee to access the salvage yard, locate the vehicle with the desired part, remove it using your own tools, and then pay for the part at the counter upon exit. Some items or assistance might be available at a customer service counter, as suggested by reviews.

Does LKQ Pick Your Part - Austin buy junk cars?

Yes, LKQ Pick Your Part - Austin does purchase unwanted or junk vehicles. Customers like JefAusTex and David Galvez have reported selling cars to this location, praising the staff like Michelle and David for making the process smooth and fair. They handle the necessary title paperwork and can assist with towing.

What is the warranty policy for used parts?

While specific details may vary, reviews indicate that LKQ Pick Your Part - Austin offers exchange options or warranties on certain parts, as noted by Ms Yz. It is recommended to inquire about the warranty or return policy for specific items at the time of purchase, as terms for used parts can differ.

Educational Video: Video Tour: LKQ Pick Your Part - Austin in Austin, TX

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