LKQ A & R Auto Parts

SYAY AWAY PEOPLE! Want to share with my terrible experience. Came on Friday they are closed. I didn't had issues their place so they can close any time they want. Came up on Monday was in the lobby for 10 minutes noone showed up finally after pressing on the door bell twice lady came in and said that I need to wait longer because their front desk sells person comes late all the time. Absolutely disrespectful. My part is already paid just need to pick it up. After he showed up brought me fan clutch with broken bracket saying that they don't care about brackets. Spend whole week with those people. Will probably never use them again and don't recommend to anyone. Super unrespectfull hard to do business with that kinds of people.

I am writing to express my concern about a disappointing experience I had during a recent visit to your establishment. …

The lazy employees don't want to show the spare parts. The staff doesn't know their job.

Engine runs like brand new! Best place for Honda parts! Thanks LKQ You guys have it together! I will be purchasing a second engine from them really soon for another Honda! Even the tech who performed the engine swap has got his people turned on to LKQ for their parts!

I called the number on the website to verify that the part that I needed was in stock.. the person on the phone assured me that it was.. I drove an hour and 45 minutes to get this part.. when I finally arrived they told me that there was a 24-hour hold on all parts... Nowhere on the website or the door to the building or the person that I called never informed me of this policy... After finally speaking with a manager and him seeing how unpleased I was... He had someone go and pull the part right then... Another 30 minutes later and I was finally out the door... I probably will not shop here again...

I went to get an alternator was having so many problems getting it off but a few of lkq staff came to assist with the right tools we had the part off the new one on and I would recommend anyone needing parts at a discounted rate come here.!!!!

Rather not even make it a one star this company LKQ really disappointed me i was hoping I found a place to start purchasing from so I purchased a matching set of roof curtain air bags along with a knee airbag for a BMW I paid a lot of money …

Said they had the parts I need on Google the day before, was halfway there to pick up parts to fix my car after saving myself and the insurance company money by doing the work myself called got hung up on twice on hold for 20-30 minutes to get the reply that they do not have the parts to return around and Google the website and as it never existed. Horrible experience...

I call for parts on Fri at 2 pm and they can not get part til Tuesday. Which is not normal. So I accepted hard. They told me to call before I come. Which I already paid for part last Friday. So Tuesday I called and gave my ref number. Then ask me what wrong. I was confused. I told to call before pick up. Then he look up again then oh oh on part ready come get it. I call 12:15pm. I show up 12:45om. One of worker said all on break til 1 pm. I confused again I just called and never said about lunch break. I sit in car wait for 155 min. I show up 1:05 many of them just come in building and clock in. I still wait for man to have my part ready. They all walking around and few young smoking in building I shock to see they are very sloppy professional place. Never go back again. I still waiting now it 1:13pm. Someone just said oh he in bathroom. Gross place. Oh man he came back said parts have not pulled out yet as they are now going get parts. I told him I paid last Friday. What heck they doing. Wow. I sit in car and wait another 15 min. Suck

Require 24hr notice to pull parts. Only open M-F and close at 4pm. So if you need a part Friday you’re screwed until the next weekend when you have time to work on it. Stick to smaller junk yards where there is actually customer service