Hastings Auto Parts

Today, 8/15 I called at 8:05am. I got a voicemail that stated that their hours started at 8am. Then it hung up on me. I called again, same message. Same result. Weird right? So I call the Roseville location and a really nice lady answers the phone and answers my questions. (My car is broke down at a gas station) I asked if the warren location has the part, she said they did. I thanked her and figured I would give warren a little more time. I called around 11am and was put on hold before I could even speak. "Hastings, please hold". After a wait, the rude guy gets on the phone and I can tell he is "over it". I finally get to ask if they have my radiator hose in stock. (BTW. I was also a DM for a autoparts retailer) he quotes me $220. I said "for a hose?" He said yes... I then said, are you sure? "For a radiator, yeah.... that's the price." When I said HOSE again, he scoffs and then gives me the actual price. Great. And it's in stock? "YES". Ok... im sending someone immediately. He hangs up. You know where this is going. They didn't have it. He never even checked. If you don't want to work with the public, don't. I have no idea why this person is allowed to speak to customers on behalf of a company.

Just like the Roseville store, these guys and this store rock. They know and have what I need, and for a bit less then anyone else. This store gets a +1 though for being open on Sundays. Thanks Hastings teams.

Had the parts I needed for a reasonable price. Very knowledgeable

Don’t even bother coming here they don’t have nothing for an auto parts store go to AutoZone O’Reillys it’s cheaper and better

Came through in a clutch.... they only place in Detroit that had the alternator needed for my 2013 Dodge Charger R/T . Apparently, it's not the one everyone carries or has access to... GREAT JOB🖐 …

Good pricing on what I needed. Great customer service. Helped fix my problems with me.

Old man was not very talkative or helpful. Took 20 minutes adding 2 parts and getting my receipts. If you don't like your job retire or put someone more motivated up front.

Bert is always so helpful and knowledgeable about any questions I have. He is the reason i go to hastings first before any other parts supplier. Thank you for treating your customers well! Me and my old dodge ram appreciate you!

Last week went and bought trans cooler line $87.23 was my total and paid in cash. Needed to return unopened part because I was able to get the whole set up from front to back for same price I paid for the front lines. I returned there …

I just heard about this place and I am a customer for life. Their prices are less than half of autozone, orieliys, advanced, etc. It's like if rock auto website prices had a store, but they have oil and break cleaner and everything else you need too. Again, cheaper than anywhere else. And with employees who are knowledgeable and friendly. I litterally text two people after I left to let them know I'm not shopping anywhere again for the rest of my life (aside from online, or if i cant wait for shipping) and they need to check it out too lol