Grand Rapids Auto Parts Inc

Luis put a used transmission on my car. When I went to pick the car up, there was a dent in it. Luis was rude, threw a fit and accused me of not wanting to pay my bill. But what was worse, unknown to me, my car frame was severely rusted . He had to take it apart to replace the transmission. Within a month, the bottom of the car rusted through and was not drivable. I had wasted my money. I have had many mechanics tell Me he should never have agreed to replace the transmission. It was totally unethical. I would never trust this man.

I called for brakes parts, they had the parts and cheap. That first phone call I was not told the part had to be pulled from the vehicle only that they had all the parts. So the next day I go in to purchase the part only to be told it had …

Worst experience ever!Bought struts for my 2011 BMW Z4,Luis said 7-8 business days for shipping which is fine,in two weeks called them again and he told me the part is not available?! The worst thing he did a refund and I’m still waiting for my money more then a week,called the bank today because this business sounds like scam.

I would leave 10 stars if I could. They provided the part I needed at a great price with awesome customer service. After a small mix up with tracking the part down, they offered to help me out with an installation. More than making up for the small human error that occurred. Thank you so much GRAP!

Great service. Saved me hundreds of dollars on a used transmission. The service was quick too. They also got me a brand new OEM part for another car 40% cheaper than the dealer.

They ordered me a new aftermarket headlamp assembly for cheaper than I could get a used one at Weller. They had it shipped and ready to pick up the same day! Very impressed.

Call them about Front Bumper Cover for 2013 Porsche Cayenne. Representative was VERY RUDE!!! He told me that they do not ship to Detroit because they got scammed many times and he hang up on me.!!! Do not waste you time, DO NOT BUY from this Company!!!!

This place i rate it 10 of 10, i bought engine from them on Friday after noon, and they delivered to the shop for free, in the same day and my mechanical intalled instantly because my mechanical called me in the next day to tell me the car …

Not open during regular business hours sat here for 2 and a half hours and waisted 30 dollars in gas to pick up a part I had called about and was supposed to be waiting for me. I was not the only one sitting waiting either. Called but no answer and no voicemail option. Will not be coming back.

I live in Muskegon and needed to find a used power window regulator and motor for a 1999 Honda CRV. I spoke with Sid, a phone sales person at GR Auto Parts and he suggested that they could get a new, aftermarket assembly for the same price as a used one. I ordered the part and Sid called early the next morning and the part was there. He had a truck coming to Muskegon and offered to drop it off at the repair shop doing the work. His initiative saved me a two hour drive AND the car was repaired within an hour after their delivery! The window works great, I saved $350 from the price of a new Honda assembly and I'm extremely pleased. Sid was fantastic. 5 stars for Grand Rapids Auto Parts!