D-Patrick Inc Parts

I was unaware after taking my first Explorer un for a recall service that it did not get completed. I received a call several weeks later and honestly thought someone had made a mistake by calling me. I went in for my oil change and I mentioned the earlier call. Found out then that the recall Was Not completed before. Wow!!!! So I had to schedule another service visit. Later at home looked at service record and seen that tire rotation was completed. But they actually rotated a dangerous Plugged tire on the front drivers side. I called the service dept and asked that they find out about a replacement. I still have never heard anything.

Called to Purchase a new Lincoln Navigator. The salesman and manager text me back and forth. I asked multiple times and tried to call to put a down payment. After a couple of hours they called me to tell me someone had just got there to look at it and they wouldn’t take my deposit on the vehicle.

Brought my Lincoln in for some Service. Excellent team! Thanks to the service team for getting me in and out Quick. Mr. Staffelbach was very helpful and efficient.

Quick and easy day!!