Chicago Scrap Iron & Metal Co

Called to ask a question and got sent to a call center in another country. The lady on the other end couldn't answer one question. Your better off just going to another place rather than deal with this place.

Went there to get a bumper for a car that as already scuffed and had a hole on it said the price was 99$ thwybahd charged me the 90 warranty on it without telling me. Went back inside as soon as I got to my car to tell them I didn't want …

I went in today 11-20-2025 for a rear door handle, when I was checking out, around 1:15pm, I noticed that my receipt said that I got charged for a 90 day guarantee, I told the guy that was at the cashier that I didn't want the guarantee, being that I knew the handle was in good working condition. He told me that I should of said something before he rang me up, and that he couldn't do anything about it. I asked why did I get charged, he said because that's an automatic charge, I said that how come he did ask me if I wanted the guarantee. He's response was that he doesn't need to ask me, he said you need to read the signs, I said the signs say guarantee is optional. Then he told me that in order for me to get the guarantee refund, I would have to return the part and get a whole refund. Then go back to the yard and remove another handle smdh. How can a guarantee be optional but then get charged automatically without being asked if you want it. The guy that rang me up had no customer service, he should be trained or transferred to do something in the yard where he doesn't deal with customers. Something needs to be done about this because I've seen similar posts. Employees like this make a business look horrible.

This was quick and easy process. I received a quote from them. We agreed to a pick up time and location (They charge $50 for a pickup fee) and conducted a legit transaction. Didn't have any issues in the process. Id like to shout out the …

Quick, painless for being there when they open. had what I wanted for a competitive price for decent condition. Could be a lot more friendlier and act like they care about business. Cashier was rude and continously cut me off whenever I started to speak.

Rows are numbered for easy access. Only problem some of the cars trunks were locked and couldn't get into. Added a $9 fee without asking first for the 90day guarantee. They should ask whether it's posted or not.

can't get a hold of anyone to tell me what size the tire/rims are on a vehicle... online does not give that information either. Hit the sell your car option just to get a human vs hung up on... they said I have to drive there to ask. I am …

It's a place that charges you $3 to get in and you go and find the vehicle you're looking for and see if it has the parts, then take them off yourself and pay for them...that easy....don't forget your tools!

They charge exorbitant prices for the parts, they want to charge as if they were new, and then they don't treat the customers well; all the employees there are very arrogant.

The Bears Game more important than speaking to a customers? Giving the BBB a call tomorrow to let them know what kind of business yall are running.