Car Part Headquarters LLC

⚠️ BUYER BEWARE – DO NOT TRUST CAR PART HEADQUARTERS LLC ⚠️ Our experience with Car Part Headquarters LLC has been an absolute nightmare and a very expensive lesson. We paid $1,300 for an engine that turned out to be completely defective. The engine had bad compression in one of the cylinders, was rusty, worn out, and clearly not in the condition we were led to believe. When we contacted the company about the issue, they immediately began giving us the runaround. Calls went unanswered. Messages were ignored. Instead of resolving the problem professionally, they refused to provide an RMA number simply because we contacted our credit card company to protect ourselves. That alone should tell you everything you need to know about how they handle legitimate customer complaints. To make matters worse, they are still listing and using the address 1811 S Laredo St, TX 78207, even though we later discovered they moved from that location over a year and a half ago. We returned the engine, only to find out the address was no longer valid. Now we have a defective engine sitting in Texas with no legitimate business location to return it to. They sent us photos of the vehicle the engine supposedly came from, but this felt like a staged attempt to appear legitimate. The engine itself told a different story — it was clearly pulled from a junkyard and not properly inspected. This company does not appear to have an actual warehouse; instead, they ship engines from junkyards across the country while presenting themselves as something much more professional. They even told our mechanic to perform a compression test and promised they would cover the cost. They never paid. We were forced to pay our mechanic and the return shipping ourselves. At this point, we are out over $2,000 with nothing to show for it except stress, wasted time, and a broken engine. This company misleads customers, avoids accountability, and refuses to stand behind the products they sell. Please think twice before doing business with them. Learn from our mistake so you don’t lose your hard-earned money the way we did. God will certainly Judge them for there swindling scamming thieving ways.