Car Part Headquarters LLC

⚠️ BUYER BEWARE – DO NOT TRUST CAR PART HEADQUARTERS LLC ⚠️ Our experience with Car Part Headquarters LLC has been an absolute nightmare and a very expensive lesson. We paid $1,300 for an engine that turned out to be completely defective. The engine had bad compression in one of the cylinders, was rusty, worn out, and clearly not in the condition we were led to believe. When we contacted the company about the issue, they immediately began giving us the runaround. Calls went unanswered. Messages were ignored. Instead of resolving the problem professionally, they refused to provide an RMA number simply because we contacted our credit card company to protect ourselves. That alone should tell you everything you need to know about how they handle legitimate customer complaints. To make matters worse, they are still listing and using the address 1811 S Laredo St, TX 78207, even though we later discovered they moved from that location over a year and a half ago. We returned the engine, only to find out the address was no longer valid. Now we have a defective engine sitting in Texas with no legitimate business location to return it to. They sent us photos of the vehicle the engine supposedly came from, but this felt like a staged attempt to appear legitimate. The engine itself told a different story — it was clearly pulled from a junkyard and not properly inspected. This company does not appear to have an actual warehouse; instead, they ship engines from junkyards across the country while presenting themselves as something much more professional. They even told our mechanic to perform a compression test and promised they would cover the cost. They never paid. We were forced to pay our mechanic and the return shipping ourselves. At this point, we are out over $2,000 with nothing to show for it except stress, wasted time, and a broken engine. This company misleads customers, avoids accountability, and refuses to stand behind the products they sell. Please think twice before doing business with them. Learn from our mistake so you don’t lose your hard-earned money the way we did. God will certainly Judge them for there swindling scamming thieving ways.

Ordered a 3.5L V6 for a 2010 Edge. Crate showed up tight, no leaks, and the engine looked pressure-washed. Mechanic checked compression and said it was one of the cleaner pulls he's seen lately. No warning lights. All good.

Got a used 4L60E for a 2004 Silverado. Came in sealed, dry, and had no broken plugs. Shop installed it same day and said it shifted clean right out the gate. Been a smooth ride since.

Needed a 2.4L for a 2012 Equinox. They had one in stock and got it to my mechanic in 5 days. Fired right up, no ticking, no smoke. Everything lined up perfect. I'd definitely use them again.

tranny for 08 Tahoe, online order. got to shop wrapped tight, sensors all good. mechanic installed, been 1k miles no problems. shifts crisp

We purchased a remanufactured engine from this company for $5000.00. We were told there would be a one week delay due to sensing the engine to be remanufactured so we wouldn't receive it until the end of week 2. No engine received at the …

Had them ship a 3.6L to my shop in Kansas. It showed up in under a week, compression tested strong, and the install was painless. Customer’s happy and so am I.

I ordered a complete 2.4 Kia motor for 2,800 and they sent me just a block and head that had dirt all in it. I been calling for a month and a half trying to get it corrected but nothing they even blocked my phone number. Here's pictures of what I got from this company far from a complete motor and sure not good business from them

Engine installations are a regular occurrence at my tiny shop. For a Maxima, I ordered a 3.5. arrived sooner than anticipated, the compression was reliable, and no sensor swapping was required. Not a single issue. I will definitely use these people once more.

I ordered a 3.6L for my wife’s Acadia. Everything went fine. The install wasn’t bad and it drives normal now. Price was fair. No complaints.