AAcme Auto Parts-Hendricks County

I’ve been here during 3 different owners, all of them were very nice. At the moment he has very limited inventory, but new inventory is posted as it comes in on their business facebook page. And to my knowledge he’s trying to fill the yard slowly but surely.

I just called this place for the first time ever to inquire about an alternator and whoever the guy was that picked up the phone never even said hello or addressed the call…instead what I heard was him mumbling to someone else in the background saying “this kid has already called here 3 times” and just hangs up the phone! Mind you I’m a 40 year old grown man! Odd encounter, nevertheless I gave the moment the benefit of the doubt and called right back and gave it a second shot and this time he answers the phone with “AAcme Auto Parts” and I greet with “good morning sir how are you?” and he responds with “you’ve already called here” and I said “excuse me?!” and he says “I’ve already talked to you” and I said confusingly “Sir this is the first time I’ve ever called here my name is Josh” and he says “yeah Josh Henderson” which was very strange to me assuming he’s seeing my first & last name on their caller ID let alone the fact I’ve never called there before. Then he says “what can I help you with” and I said “man I’m just calling to see if you all by chance would happen to have an alternator for a 2004 Hyundai Santa Fe on hand?” and then he proceeds to tell me that they don’t but to call down to another place called Two Little Bees Auto Parts and ask them. I ended the call with “thanks and I hope your day gets better” and hung up. I’m not sure who he had me mixed up with but I sure didn’t appreciate his weird accusations, attitude, and overall unprofessionalism over the phone.

I needed some parts for my Jeep. Not only did they have everything I needed, I got it at a great price. They were prompt and even suggested someone for the installation I needed. They were very respectful! This is something an older …

The guy was here in 10 mins , no hassle!!!! Gave me top dollar for my saturn that had a head gasket cracked ! Definitely will be calling again if I need anything!!! Thanks guys 😊 …

Well talked with Mitchell on the phone was very respectful and very helpful. They had all the parts I needed at a low great price even had the color I needed. I would recommend them to anyone.They even pulled the parts off for me so I didn't have to. Great bunch of people. Thanks AACME AUTO HENDRICKS COUNTY. 👍👍👍👍 …

The worst customer service I’ve ever experienced. Was told by the office ladies they would call me back on multiple occasions about coming to pick up a junk vehicle. Then was told the driver was on his way.. for 3 days lol. When I finally spoke to another incompetent office lady the following week her first response was “ oh no one ever showed up?” Lmfao are you serious!? And now they are telling me that the tow truck has been broke down for several days and they won’t be upset if I decide to take my business somewhere else. This place is definitely being ran by people who just don’t care about their customers.

Associates are too busy spinning tires and throwing gravel to worry about giving correct information to customers. When I called to speak with a manager or owner the phone was answered unprofessionally and upon explaining the issue the guy …

They are not cheaper than Pick-A-Part! They pay employees to escort you around the junk yard, and to remove the auto parts for you. You can easily expect to pay twice as much as Pick-A-Part charges for the same auto parts. Pick-A-Part also has a better selection!

Genuine people. Great prices and great selection!! Will definitely be back and recommend them every chance I get. Ask them about towing/roadside recovery as well!!!

They gave me a great price for my car. Paid me cash for my car and was quick and easy. Thank you would do junk car removal with them again.