Whatever It Takes

Jorden Barbiea made my shopping experience the easiest ever. I love her communication skills and her ability to help me find exactly what I needed to order Amazing

Just to order one part you have to fill out an entire sing up form just to find out they are surge pricing their shipping so you then have to cancel your order & figure out how to delete your information they make you input. You will literally pay 300% more on shipping than your actual part. This business is not worth it for individuals doing their own work.

Great customer service, got some old timers in the back who are knowledgeable. Sold a tool that didn't fit not their fault supplier issue, but corrected it immediately, anything I've ever needed they got asap if they didn't stock it, fair …

Well let's start here I bought a torque converter normally $128 I get charged almost $300 including plus a core they drop off the torque converter it's the wrong one I call him back they said they can get me one daytime delivery they never come so in the meantime I order a pump gasket and a pump stator washer for a different transmission they come that night drop off the parts they're all wrong picked up the old torque converter that they dropped off that was wrong and the parts they left me we're all wrong so now I got over $300 in parts that are all wrong I left multiple messages to my sales rep I get called back by some executive saying I can't contact that sales rep anymore never said any bad words just simply wanted the right parts that I paid for and he said okay I can get you the right parts I told him what I need he said okay I can get them for you we can drop them off tonight and then ask me for a credit card number after having over $300 of my money for $128.00 dollar Parts i said are you kidding you got $300 of mine you got all the wrong Parts back and you want a credit card number to charge me for the right parts and he said it'd be 7 to 10 business days before I got my money back and you needed another credit card to give me the right parts that I already paid for the worse experience I've ever had and the sales rep it didn't understand part name or description I gave her I had to call back multiple times and give her a part number I don't see how they're still in business

Terrible customer service. Transmission failed prematurely, within 5,000 miles. Took advice of Mike who was a fantastic sales representative to deal with, only to be told by Bill in warranty " He is just an order taker and isn't qualified to give suggestions" which voided the warranty. Call Jasper or any other company first.

I called all around town looking for a couple of parts. Dealers wanted insane pricing, and did not have them in stock, and no one else had them. Just stumbled upon these guys on the interwebs, and they had the parts I needed, in stock, and …

Great place to buy good transmission parts cheap! Matt in there is Awsome, very knowledgeable!

Quick and painless had everything I needed in stock.. 5 stars

Quick and easy process to get transmission fluid... excellent customer service Elizabeth was awesome!!!!!

Matt and his crew do a great job. Very helpful