UAPI "U-Pull-It" Auto Parts

Great place they told me where I could find trucks that were in my year range. Fixed my speakers right away.

I have been trying to call the store for almost 3 hours.They don't ever answer the phone I called back pressed one, the lady picked up says she was in Shreveport, said she guessed, they might be busy.But since she was not local , she could not give me any information on my part , the I was trying to see if they had. This is a day thing you call hours at a time and they don't ever answer the phone.And then when you drive out there they're sitting inside the academy building watching a football game. When Henry's. auto sage was open , never had this issue.

Very simple to understand the process. The inventory is ripe and there are parts galore in almost every car there. …

The yard is good. The prices are fair. The service is decent. It’s a junkyard, don’t expect white glove, luxury service. However, it’s good-a-nuff! I only have two complaints. 1. I wish there were more Honda Ridgelines 2. It would be helpful if they were open longer in the evenings.

This place sucks. They don't know what's on or off the vehicle I go and ask if they have a truck he prints out a pice of paper and just hands it to me like what am I supposed to do with it. Your better off ordering parts on line yourself. They don't even deserve 1 star

they will also pull the parts for you for a small amount

Very unhelpful. Staff said they were shorthanded but there were 5 workers and none could help. Didn't point out car and told us the wrong row. When we finally found it only had 15 min to pull it. In which ultimately we had to leave without it. Drove a hour to get there to leave empty handed. Had 1 bolt and 1 plug left to pull.

They lied about the pricing of a vehicle that needed to be picked up. They were buying a vehicle from me that needed some work. They told me one price. Then I had a female call them to see if they would tell her the same price for the same …

The staff are always very, very rude. It is really our only option in this area, the selection and prices are usually pretty good.

I don't really care much for this place. It's unfriendly... I went the other day thinking I had lost a part to my truck that I needed. I got the part went out to the truck and found out the part had fell down in my door. I know I should have checked. I turned and went back to get a refund because it had only been about 2 min. And they wouldn't. Now I could understand if I drove off with the part or something but I mean it was out and right back in. They saw I never even left the parking lot I didn't have time to. Mind you I am a single mom with a 17 and 18 year old. My 18 year old son is fixing to graduate and go to college and my 17 year old daughter is a Jr. Both good grades and active in school. I am very busy and money is tight. This may not seem like a big deal to some but it was to me. Every little bit counts. I know this was my fault but it would not have hurt them in this situation.