Last updated: June 3, 2026

Southwest Classics Inc is an auto parts store and salvage yard located at 2408 S Cooper St, Arlington, TX 76015. Operating six days a week, the business specializes in providing used OEM auto parts. According to Google Maps data, Southwest Classics Inc holds a customer rating of 4.5 out of 5 stars based on 222 reviews. Customer feedback often highlights a distinction between in-person experiences, which are largely positive, and online orders, where some users report issues with stock accuracy, hidden fees, and refund processing. Many praise the helpful and knowledgeable staff for direct transactions, noting the refreshing customer service compared to larger chain stores.
Southwest Classics Inc focuses on parts for trucks and classic vehicle restoration projects. Their inventory is known for including hard-to-find parts and other cool merchandise related to these vehicle types. They source used drivetrain assemblies, body panels, interior pieces, and various other OEM parts suitable for vehicle repair and restoration.
Serving Arlington, TX, and surrounding North Texas communities, Southwest Classics Inc provides a local resource for used auto parts. While specific towing coverage for vehicle acquisition is not detailed, their service area for parts sales extends to customers traveling from neighboring towns and even further for specialized items.
Customers like Shawn Browning consistently give high marks for in-person and phone interactions, praising the staff's willingness to help, answer questions, and offer suggestions, noting a pleasant contrast to other auto parts retailers. Andy Hernandez describes it as a 'small store with a big warehouse' where staff are friendly and helpful, often able to acquire parts not immediately in stock. Amy Bean shared a particularly positive experience where employees, including Tony, went out of their way to assist when her truck wouldn't start, even arranging for a mechanic and providing water, ultimately selling them a needed hood. William Morton and Ricky-Ric commend the crew for being helpful and a good source for truck and restoration needs. However, reviews from Nikki O, Zak Chebaa, Anthony H., and Johnny express significant concerns regarding online orders, pricing, and return policies, citing issues such as unstated restocking fees, alleged overcharging compared to other suppliers, and problems with refunds for unshipped orders. Anthony Tittle found parts a little pricey but appreciated the excellent, informative customer service from Roger.
Southwest Classics Inc operates Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 3:00 PM. The store is closed on Sundays. They offer in-store pickup and welcome quick visits for those needing specific parts. The facility provides wheelchair accessible parking, restrooms, and entrances, making it accessible. Payment methods include credit cards, debit cards, and NFC mobile payments.
Lot Advisory: Customers planning to make a purchase are encouraged to call ahead to confirm part availability, especially when dealing with online inventory, as the website's stock levels may not always be up-to-date. In-person visits for service or pickup are generally regarded as providing the best customer experience.
| Property | Details |
|---|---|
| Address | 2408 S Cooper St, Arlington, TX 76015 |
| Direct Phone | +16823234812 |
| Operating Region | Sourced from Arlington, TX and neighboring towns |
| Part Source | Cost | Fitment & Quality | Warranty |
|---|---|---|---|
| Used OEM (Southwest Classics Inc) | $$ (Very Low) | Perfect — Original factory fitment. | Exchange options may vary. |
| New Aftermarket | $$$ (Medium) | Good — Minor modifications might be needed. | 1 to 3 years. |
| OEM Dealer New | $$$$ (Highest) | Perfect — Original factory spec. | 12 months. |
Customers can purchase parts in person by visiting the store during business hours. It is advisable to call ahead to confirm the availability of specific parts. They provide a full-service experience where staff assist in finding the items you need from their warehouse inventory.
Does Southwest Classics Inc buy junk cars?As an auto salvage yard, Southwest Classics Inc typically engages in vehicle de-pollution and parts harvesting. While direct information on their car buying process is not provided, many salvage yards purchase end-of-life vehicles. It is recommended to contact them directly for details on selling a vehicle, including potential cash quotes and towing services.
What is the warranty policy for used parts?While specific details on their warranty policy are not fully available, customer reviews indicate that the return policy for new parts may involve restocking fees not always clearly stated online. For used parts, exchange policies typically apply. It is best to clarify all warranty and return terms directly with Southwest Classics Inc staff at the time of purchase to understand exchange options or any testing expectations.
Find other salvage suppliers in our nationwide auto scrap yard directory.
4.5
Based on 222 Google reviews
Shawn Browning
3 months ago
Seems like most of the bad review customers have problems with online orders, but I've always had great experiences with them in person and over the phone. I think the key to online is calling to see if the part is in stock. The website doesn't seem advanced enough to know when inventory levels are out of stock so it'll let you order and then the order just sits in a hold file maybe? 🤷🏽♂️ Anyway, in person these folks are awesome. They'll help you find the parts you need, answer questions and even provide suggestions if you're looking for help. If you'd like to experience what all the auto part stores use to feel like, come here. Customer service at the counter actually feels like they want to help you. It's a refreshing change from all the Auto Zones and O'Reilly's where they act annoyed you're even in the store.
Andy Hernandez
4 months ago
Small store with a big warehouse. If you're going here you already know what you're looking for. They have many parts and if they don't, they can probably get it for you. The staff is friendly and helpful.
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Nikki O
5 months ago
Overpriced. Return policy says full refund, but they charge a 20% restocking fee which their website and return policy does not state at all (hidden fees). This is considered false sales practices and is highly illegal. You can read about …
Amy Bean
2 years ago
We traveled to Dallas for the day. Stopped in to look. Had some cool merchandise. Our truck wouldn't crank after. Tony and his Employees were so friendly and helpful. Offered to drive us to Uhaul to rent a truck with car hauler. The Mechanic (I forget his name) arrived while Tony was closing the Store. His Mechanic looked at our truck. Tony let me wait inside the store where it was cooler and gave us bottles of cold water. The Mechanic offered to get the part needed down the road at Auto Zone and put it on for us. Didn't need to. He somehow got the truck to crank and it got us back home to Hooks, TX. We were needing to go by Summit for a hood for a customer at our Body Shop. Tony had the hood we needed, so we bought it from Him. They are AWESOME!!! Give them your Business
Zak Chebaa
6 months ago
These guys are a ripoff, was charged double what a part from LMC costs and $40 more than the part from Dennis Carpenter with the Dennis Carpenter sticker still on it. Their website shows a full refund policy on new parts within 30 days but …
William Morton
3 months ago
The crew are always helpful , good source for hard to find parts
Ricky-Ric
7 months ago
Awesome place if u are into trucks and truck restoration they have all your needs.
Anthony Tittle
9 months ago
Parts are a little pricey but excellent customer service very informative Roger was a big help
Anthony H.
a year ago
They refuse to refund an unshipped order. While they mark it 'refunded' in their website they have no intention of returning the money. Be very careful when dealing with this company.
Johnny
8 months ago
Order from here back in June haven’t received my order or heard a thing since. Messaged on the website and nothing