Southwest Classics Inc

Southwest Classics Inc is an auto parts store and salvage yard located at 2408 S Cooper St, Arlington, TX 76015. Operating six days a week, the business specializes in providing used OEM auto parts. According to Google Maps data, Southwest Classics Inc holds a customer rating of 4.5 out of 5 stars based on 222 reviews. Customer feedback often highlights a distinction between in-person experiences, which are largely positive, and online orders, where some users report issues with stock accuracy, hidden fees, and refund processing. Many praise the helpful and knowledgeable staff for direct transactions, noting the refreshing customer service compared to larger chain stores.

Services and auto salvage options

• Offering a wide selection of used OEM parts for various vehicles.
• Specializing as a resource for hard-to-find parts for older models and restoration projects.
• Providing in-store pickup for purchased parts.
• Onsite services are available, with staff assisting customers with part identification and suggestions.
• Accepting credit cards, debit cards, and NFC mobile payments for transactions.
• A small business with a substantial warehouse inventory.

Vehicle and parts specialties

Southwest Classics Inc focuses on parts for trucks and classic vehicle restoration projects. Their inventory is known for including hard-to-find parts and other cool merchandise related to these vehicle types. They source used drivetrain assemblies, body panels, interior pieces, and various other OEM parts suitable for vehicle repair and restoration.

Service region and towing coverage

Serving Arlington, TX, and surrounding North Texas communities, Southwest Classics Inc provides a local resource for used auto parts. While specific towing coverage for vehicle acquisition is not detailed, their service area for parts sales extends to customers traveling from neighboring towns and even further for specialized items.

Consensus customer reviews

Customers like Shawn Browning consistently give high marks for in-person and phone interactions, praising the staff's willingness to help, answer questions, and offer suggestions, noting a pleasant contrast to other auto parts retailers. Andy Hernandez describes it as a 'small store with a big warehouse' where staff are friendly and helpful, often able to acquire parts not immediately in stock. Amy Bean shared a particularly positive experience where employees, including Tony, went out of their way to assist when her truck wouldn't start, even arranging for a mechanic and providing water, ultimately selling them a needed hood. William Morton and Ricky-Ric commend the crew for being helpful and a good source for truck and restoration needs. However, reviews from Nikki O, Zak Chebaa, Anthony H., and Johnny express significant concerns regarding online orders, pricing, and return policies, citing issues such as unstated restocking fees, alleged overcharging compared to other suppliers, and problems with refunds for unshipped orders. Anthony Tittle found parts a little pricey but appreciated the excellent, informative customer service from Roger.

Business information and operating details

Southwest Classics Inc operates Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 3:00 PM. The store is closed on Sundays. They offer in-store pickup and welcome quick visits for those needing specific parts. The facility provides wheelchair accessible parking, restrooms, and entrances, making it accessible. Payment methods include credit cards, debit cards, and NFC mobile payments.

Lot Advisory: Customers planning to make a purchase are encouraged to call ahead to confirm part availability, especially when dealing with online inventory, as the website's stock levels may not always be up-to-date. In-person visits for service or pickup are generally regarded as providing the best customer experience.

Property	Details
Address	2408 S Cooper St, Arlington, TX 76015
Direct Phone	+16823234812
Operating Region	Sourced from Arlington, TX and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (Southwest Classics Inc)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at Southwest Classics Inc?

Customers can purchase parts in person by visiting the store during business hours. It is advisable to call ahead to confirm the availability of specific parts. They provide a full-service experience where staff assist in finding the items you need from their warehouse inventory.

Does Southwest Classics Inc buy junk cars?

As an auto salvage yard, Southwest Classics Inc typically engages in vehicle de-pollution and parts harvesting. While direct information on their car buying process is not provided, many salvage yards purchase end-of-life vehicles. It is recommended to contact them directly for details on selling a vehicle, including potential cash quotes and towing services.

What is the warranty policy for used parts?

While specific details on their warranty policy are not fully available, customer reviews indicate that the return policy for new parts may involve restocking fees not always clearly stated online. For used parts, exchange policies typically apply. It is best to clarify all warranty and return terms directly with Southwest Classics Inc staff at the time of purchase to understand exchange options or any testing expectations.

Educational Video: Video Tour: Southwest Classics Inc in Arlington, TX

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