SOTO AUTOPARTS LLC

Less than one star, do not go here. Prices were discussed via phone and were a lot higher upon arrival. Received parts were degraded and despite their offered verbal agreement for warranty refused to put it in writing. When asked to put it …

I made this trip from Colorado Springs to Dallas for an engine less than two months ago. They swore up and down they had tested this engine and it was perfect. Get back home, dropped it in and the engine is completely cracked inside and is rusted. Called them to try and get something worked out and they were so rude and not helpful. And now I have to make the trip back down to Dallas to return the engine. Such a shame as I had a great experience when purchasing the engine. Had to come on here to redo my review. There's definitely better places to go than here. Stay away. Far far away.

Be advised this is by far one if the most shadest auto salvage yards in the DFW. I called looking for a part and was given a price but was given the run around when it was time to actually get the part. Call backs from the business were …

Robert Or i don't know whom i spoke to, this guy plays fool around the phone. When called him asking about the price & asked for any discounts, he increased the price & hung up on me & does respond if i call back. Its of no use to have this company if they cant serve the customer. M complaining them to BBB too for his mischief...

I'm giving them one star because there's no option for none. The employees are actually more welcoming and polite than the owner. I own a business myself dealing with auto parts and I have no idea how this dude still has business. You're half way into explaining what you need and he's already telling you that it's too complicated so go somewhere else. Seriously? That's retarded how does he let go of money. seriously if you see a huge fat white old guy, just walk out lol. If it's another guy, you might have a better experience but when the owner himself is a douche then there's a problem. So I give his customer service a -1000

Wish I could give less stars. Was quoted a price over the phone and they went up on that price when I showed up. Then I waited over 2 hours for them to load the motor I've already paid for. Incredibly rude and unprofessional. DO NOT DO BUSINESS HERE

Bought an engine that they said was working fine and it had a bad crankshaft. They will only give store credit, completely worthless business. Avoid this place, horrible customer service.