Quality Auto Salvage LLC

I would just to start by saying DO NOT DO ANY BUSINESS with this company whatsoever they are in fact a SCAM company. They go by the name Quality Used Parts. I ordered an alternator for my 2000 Cadillac DeVille the whole process of ordering the part just did not even seem right to me but I rolled the dice because I needed to save some money didn't do my proper research prior to contacting this company which is my fault I'll admit that however upon ordering this part and speaking with he said his name was Kevin when he answered the phone for the company he did not even identify the company that he was with so that initially threw me off but again I rolled the dice so I eventually got the part after some back and forth with them and the part that I received was the wrong part it was an alternator but not for my vehicle so I contacted the company on November the 7th and told them that I wanted to initiate the refund process because I would be sending the part back and I did not want them to send me any other parts it is now November 17th and I still have not received the information needed to initiate the refund process emailing back and forth with some guy who's lying to me and finally deciding to call them today and speaking with somebody who was clearly lying to me just had me wanting to make sure that I wrote this review PLEASE PLEASE I BEG OF YOU DO NOT DO ANY BUSINESS with this company you will be wasting your money.

Scam. After they charged me, they sent a bunch of terrible-quality pics for me to …

DO NOT ORDER FROM THIS COMPANY! Ordered a tranny Oct. 13th 2025. They charged my account 800$ which is 400$ twice. They said I would receive it within 5-7 business days. Today it's Nov.4th and still have not received my part the charged me twice for. I have called, emailed, sent text, still nothing. NOTHING. HORRIBLE COMPANY. PAYPAL contacted them and they offered 300$ back. Which still i have no tranny. How are they still in business? I want to go out of my way to stop them from doing this shifty type of thievery to other people. Don't do it, they will rip you off. Seriously the worst.

ANOTHER DISSATISFIED CUSTOMER...Quality assured me it was the RIGHT PART for my CADILLAC SRX...when my Cadillac Dealer went to install...IT WAS THE WRONG PART ( which was guaranteed by Quality) ..placing it in "DISPUTE" with my credit card …

Bought a transmission on July 11th that was damaged when delivered. Have been fighting with the company ever since to either replace that part that was under warranty or to give my money back. Do not purchase anything from them.

Be very aware of this company! I was looking for a master cylinder and reservoir for my truck. Been told they have it and can send it right away. Requested a Zelle payment of $996.00. Never got the part and never got a refund. They hang the phone on you and block your number. Scam!

The part that came to me was defective. Miss studs on a $1295 engine 77k mile. I want my money back they will give you the run around. I’m planning to sue. The worst costumer service by far do not recommend buying from them. They leave their products outside to rust.

I order some headlights from Elite. This the worst thing i ever did in my life. They sent the headlights broken. I try to get my money back , they said we will send you another headlight .They did , but didn't match . This have been since June 6th 2025 . Never send them the money first. As of today I am still waiting for those headlights. I asked for an address to send the headlights back to them (Nothing) . I asked for a refund ( nothing) . I returned the one the did match , cost me another One Hundred dollars. I learn my lesson. DON'T ORDER NOTHING FROM THIS COMPANY

This deplorable business sent me a bad transfer case. After being told about it, they sent another. Mechanics checked it when delivered and refused it. I asked for my 585.00 dollars be credited back to my credit card. I've been trying for …

I purchased an engine from this business last year and it has been nothing but a nightmare. From the moment it was installed, the engine had serious issues—constant ticking, smoking, and overall poor performance. Despite paying a *hefty price*, I ended up spending even more just trying to get it working properly. Jordan, who sold me the engine, promised I would be reimbursed for the repairs due to the engine being faulty from the start. That promise was never fulfilled. I've reached out mutiple time with calls, texts, everything but I've received zero response. At this point, it feels like a complete scam. They took my money, sold me a defective product, and then ghosted me when I asked for accountability. This level of dishonesty and disregard for customers is **completely unacceptable**. I strongly caution anyone considering doing business with them.