Quality Auto Parts

My husband contacted them to order a part for a vintage truck we own. He was advised that they had what he was looking for and would ship it. They charged our credit card immediately. Three weeks later and no part. A week after my husband ordered it, they advised they were incorrect and did not have one. They then called a couple days ago to tell us they had the part, but he had found it elsewhere. Supposedly they were crediting our charge card, but I haven't seen a credit yet. I disputed the charges today. I can't understand how you don't know what you have. It is ridiculous that they even charge the card prior to putting their hands on the part and then don't promptly issue a credit. This is one of the very few times we have done business with someone online and was disappointed --- I guess We've been lucky. Sorry that we didn't read the reviews prior to ordering. The bad reviews sure outnumber the good. In any case, if you are thinking of ordering from them do yourself a favor and don't. My husband found what he wanted at East West Auto Parts in Tulsa, OK, and he was treated right. Their reviews seem pretty good. Just thought I would share that as an option.

Quality auto parts..it says close at 9pm..but 6pm close…don’t trust the google they never know shitt

Quote me a price for a transmission, I asked for and email never got one! Called them back and the short of it is they told I did that I must check my spam, which I did still no email! Called them back bottom line I as the customer is …

I had a very good experience with Quality Auto Parts.They found me a hard to find rear deck for a car that went out of production in 1994. They were in communication with me from the day I submitted my search, and sent pictures to verify the part was correct. They went as far as asking if I had a company address to send the part, which saved over $150 on shipping charges. The part came in just as described and shown in the photo.

I ordered a door mirror yesterday. I should have read the reviews first. Time will tell however... Any major credit card company will rule in your favor in matters like the reviews report. I once delta with a shady Co. That ended up paying …

This is the most dishonest company i have ever dealt with. They assure you that they have the part your looking for and after they receive your money they give you all types of excuse for not receiving your part...lies !!!! every week they keep telling me that they are sending me confirmation emails with a tracking number and nothing ever comes. Be very aware and make sure and pay with Paypal that might be the only way you get back your money!!!

I put in a request for a part on another website, Ivan calls from this business and tells me he has my part. I ask for a picture. He says he can't give me a picture until I submit payment. He states he has lots of vehicles in his yard …

The worse EXPERIENCE IN CUSTOMER SERVICE AND to deal with them, they were not honest from the beginning. They quoted me a price for parts and called me later that it would be double the price and not honored the price! They do not keep their word! Run away from them. They do not explain with clarity! They are difficult to deal with since they call different sites to get the parts and you have to deal with multiple callers! I wasted my time and money!!

Ordered parts to Canada, no problems whatsoever, good sales guy who went out of his way to get me the Porsche tail light at a discounted price. One week to get from …

I had a bad experience with this company. The first part was faulty. The second was broken due to packed. The refund was only partially because they “restock” the return part. Restocking to the garbage because the part was damaged! He recommending you avoid this company!!