Pull-A-Part Corporate Office

Worst experience ever we have an agreement that was sent in writing after verbally agreeing to the sale of my car. Was told that they would pickup, only to have my entire day sitting waiting with not so much as a sorry we need to reschedule. Then to keep sending me emails saying that my quote will end if I didn’t accept. Called them with no real concerns about me losing money by waiting for them to show up. This isn’t cool nor professional behavior. I understand that you have haulers and they have schedules but seems like there’s a lack of structure. Which is very inconvenient for us who were trying to do busy.

To whom this may concern; I went to Columbia, SC yard because it had on the site a Dodge Nitro,(hard to find at PullaPart)when I arrive from Fort Mill,SC (over 80 miles 1 way)Got my …

Don't buy a car from pull a part. They will lie to you and tell you there is nothing wrong with it just to get commission for the sale. I bought one and was told all it needed was a front end alignment. I guess that's their way of saying it needed a whole front end. I almost wrecked on the way home several times. Corporate office won't do anything to help either. Salesman won't get in any trouble either so don't trust him. He's a liar and a thief. He took advantage of the fact that I'm a woman and didn't know about cars.

Why do you post a closing time of 5:30 but really close at 5:00? Response: Yes I understand you guys are trying your best and I appreciate that, …

DON'T DO business with this company/corporation. They do not care about the customer at ALL! They changed my life for two months by scraping my title due to employee error. I was left without a car, job, and a way of life that I was …

Amazing if you go get parts..... BUT.... trying to get a human on the phone to clarify hours is impossible. There is conflicting info online for hours...Google maps say 4p & 430p, website says 5p & 530p...but not a single human would answer except to sell a car. They transferred me and said I would get an actual sales person. Instead, I sat on hold listening to an annoying and overly perky recording with horrible background music until I couldn't take it anymore and hung up. Seriously, y'all need a better informed recording if that's all I can reach on the phone. And if there could be an option to tell off the annoyingly chipper non-existent female on the selection menu, that would be great as well. Plus, it may save real humans from irritated and aggravated customers bc we could cuss out the recording instead!! Just a suggestion.

Reference # 3446925 this review is for the buying a junk car section only …

The woman at the desk Priscilla P has awesome customer service. Very pleasant and always smiles. Whatever they're paying her she should get a raise. They need to keep her been delivering for years and no one has been as pleasant as her. Continue to be great.

Spent half the morning pulling a seat from a car. Then get to the counter and they said I have to pull the air bag out of the seat. They can't sell them with the air bags in them. That would have been useful information before i wasted my time. Maybe that should be posted on the website, along with other rules about items on how they are sold. I'm done with pull-a-part!

Absolutely disappointed. The lack of help here is astonishing.