Pick Your Part - Savannah

It was my first time going to the junkyard in a long time. Wish I was informed on more details About how things worked at LKQ. Was not pleased at all Honestly, you’re better off going to ((Cash an Carry-Pull your part)). They told me everything I needed to know and! allowed my 8 year old daughter to sit in the check out room while I got the parts that I needed.

First time users so we called the number listed on the website prior to making the 2 hour drive for the part needed and could not get an answer. It was automated system stating that their website was completely accurate and up to date with …

I had my car picked up the same day after calling and came in person to pick up my check a couple days later and it was such a smooth process, the two people I encountered in the office were super personable and friendly. I was nervous selling my car but they made the process so easy. :)

Very well set up for easy picking your part

Hit or miss...Customer service,,,well what do you expect for a junkyard. Made another visit couple days ago... All went well! Got the part I was searching for at a good price. The ladys at the register treated me well👌...I will return to check out the rolling inventory, good spot! …

Of course, I should have read the reviews before calling LKQ, But I ordered a part for my BMW X5, over the phone and was told it would be in on Friday. I drive all the way to the location after reviewing their hours online; it’s stated they were open on Sunday! I have a feeling something was gonna go wrong, because of all their crappy reviews and decided to call the same number. I called when I placed the parts order and no one answered for over an hour, I only continue to get their answering service, who kept repeating “they’re supposed to be open.” So, me being an idiot and thinking the hours on the site are correct, I got in my car and drove a good distance only to stand in line, while listening to some girl complain about not charging people three times. Over and over and over again she kept saying, with a very loud voice, “I didn’t charge them three times, I didn’t charge them three times,” and yes she worked there. When it was my turn, I told the guy behind the counter that I ordered a part, “it was supposed to be in on Friday.” He then informed me that that building is separate and they are closed. I asked him why doesn’t anyone answer the phone and he replied they don’t have a landline, while laughing at me. I told him it wasn’t funny and for some reason he still thought it was and continuing to laugh as I walked out the door. I haven’t witnessed such ignorance and disrespect since paying a traffic ticket at the courthouse 20 years ago.

I get things I want but don't pay the 90 day warranty because most things seem to last that I need. As for the cores I bring them with me and keep them in my car till I pay for the parts. They may have a car listed they have but doesn't …