Keystone Automotive - Miami

Keystone Automotive - Miami is an auto parts store, functioning as a primary source for used auto parts, located at 11701 NW 101st Rd, Medley, FL 33178. Operating mornings from Tuesday through Friday, this facility serves the Miami area. Based on Google Maps data, it holds a customer rating of 3.9 out of 5 stars from 238 reviews. Customers often note the availability of parts for various vehicles and the knowledge of specific staff members. However, many reviews also point to challenges with phone service, order processing, and general customer interactions.

Services and auto salvage options

• Sourcing of used OEM (Original Equipment Manufacturer) auto parts from dismantled vehicles.
• Providing in-store shopping options for customers.
• Offering convenient in-store pickup for prepared orders.
• Arranging delivery services for parts to customers.
• Onsite services are available, and the facility has a wheelchair accessible entrance and parking lot.

Vehicle and parts specialties

Keystone Automotive - Miami typically stocks a range of used vehicle parts. They often carry parts for various makes and models, with Carlos Cribeiro specifically noting finding parts for his Ford Truck, even for older models. This suggests a broad inventory that includes drivetrain assemblies like engines and transmissions, body panels, electrical systems, and interior trim.

Service region and towing coverage

Located in Medley, FL, Keystone Automotive - Miami primarily serves the greater Miami metropolitan area and surrounding communities. With delivery services available, customers in nearby towns can also receive parts directly.

Consensus customer reviews

Customer feedback for Keystone Automotive - Miami shows a mixed experience. On the positive side, reviewers like anaya cyan, Carlos Cribeiro, Jabari Hudson, and Alma Hidalgo frequently praised specific employees such as Luz and Gustavo Hidalgo for their helpfulness, product knowledge, and friendly demeanor. Carlos Cribeiro also highlighted having parts in stock, even for older trucks, and competitive prices. However, a recurring theme in many reviews, including those from Dhaige' H, Kenneth Emmanuel Torres, Omar Montano, Jovanni Pinero, Jodi-Ann Reid, and Rafael Diaz, involves significant issues with customer service. Complaints range from calls being disconnected or unanswered, slow service, staff being distracted by personal phones, errors in order processing, and a general lack of professionalism. Jovanni Pinero also mentioned that some prices were close to dealership rates.

Business information and operating details

Keystone Automotive - Miami operates from Tuesday to Friday, with hours from 8:30 AM to 12:00 PM. The facility is closed on Saturdays, Sundays, and Mondays. Customers can purchase parts via in-store shopping, arrange for in-store pickup, or utilize their delivery service. They accept major credit cards and debit cards for payment.

Lot Advisory: Always verify the fitment and condition of used parts upon pickup or delivery. Confirm your order details before finalizing any transaction to help avoid processing errors.

Property	Details
Address	11701 NW 101st Rd, Medley, FL 33178
Direct Phone	+18004328013
Operating Region	Sourced from Miami, FL and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (Keystone Automotive - Miami)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at Keystone Automotive - Miami?

Customers can purchase parts through in-store shopping at their counter. You can also place an order for in-store pickup or arrange for parts delivery to your location.

Does Keystone Automotive - Miami buy junk cars?

While specific details about their car buying process are not available, as an auto parts store operating within the salvage industry, it is common for such businesses to acquire vehicles for parts harvesting. You would need to contact them directly for information on selling a vehicle.

What is the warranty policy for used parts?

Used parts typically come with limited warranty or exchange options. It is recommended to inquire about their specific return and exchange policy at the time of purchase to understand the terms and conditions.

Find other salvage suppliers in our nationwide auto scrap yard directory.