BRISTOL, RI SALVAGE OUTLET
Jack's Salvage & Auto Parts
4.1(195 reviews)
Last updated: May 30, 2026
Last updated: May 30, 2026
Lot Advisory: It is always advisable to call ahead for part availability. Customers should confirm specific warranty terms at the time of purchase for used parts.
| Property | Details |
|---|---|
| Address | 625 Metacom Ave, Bristol, RI, 2809 |
| Direct Phone | (401) 253-3478 |
| Operating Region | Sourced from Bristol, RI and neighboring towns |
| Part Source | Cost | Fitment & Quality | Warranty |
|---|---|---|---|
| Used OEM (Jack's Salvage & Auto Parts) | $$ (Very Low) | Perfect — Original factory fitment. | Exchange options may vary. |
| New Aftermarket | $$$ (Medium) | Good — Minor modifications might be needed. | 1 to 3 years. |
| OEM Dealer New | $$$$ (Highest) | Perfect — Original factory spec. | 12 months. |
Customers typically contact Jack's Salvage & Auto Parts with their vehicle information and the specific part needed. Staff then check inventory for used OEM parts and provide pricing and availability. Parts are usually pulled by yard staff.
Does Jack's Salvage & Auto Parts buy junk cars?Yes, Jack's Salvage & Auto Parts buys end-of-life vehicles, often referred to as junk cars. They can arrange for vehicle towing and assist with the necessary paperwork for transfer of ownership, providing cash quotes for accepted vehicles.
What is the warranty policy for used parts?Policies for used parts often include exchange options or a limited warranty period, typically 30-90 days, for tested drivetrain assemblies. It is recommended to confirm the specific warranty terms at the time of purchase to understand exchange conditions or core charge refunds.
Find other salvage suppliers in our nationwide auto scrap yard directory.
4.1
Based on 195 Google reviews
Isaac Terrell
7 months ago
Not sure where the reviews about bad customer service are coming from. I called in and my call was answered promptly on the first try. They called me back with the part availability within the timeframe they had said they would, and I paid over the phone and reserved the needed part the same day. Everything I bought was waiting for me at the entrance when I arrived, and I was even proactively offered a look at the donor car in the yard despite it being pretty close to closing time, so I was able to grab a few small useful bits on my way out. I live in eastern Maine so I was kind of wary about making the drive based on the other reviews, but I called Thursday afternoon and was driving away with the parts Saturday morning and everything came as it had been described on the phone. I wouldn't have any reservations recommending this scrapper to others.
james valentine
9 months ago
I was looking for a radio 2012 avenjer spoke to a woman, she said she'd check and call me back. She did call me back and it was the right radio and it was a good price. I would definitely deal with her. Unfortunately I never got her name
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Bill Germano
11 months ago
Jack treats you fair! Easy transaction. Call before you go, tell them what you have, they'll be ready when you arrive!
Konstantin Kharzis
3 years ago
Horrible customer service. I’m a used car dealer that has a dealership down the street from then and i use to buy parts from them all the time and i never return anything. Purchased a Volvo xc90 radio from Jacks . Came to pick it up and it …
Joe Doss (William)
10 years ago
I haven't actually done business with this place but they seem to be professional and courteous. I have not entered their lot, but I did call them to request a junk of my car that I needed done today. The operator I spoke with made it seem like I would be receiving the service today. She said, "Okay, we'll give you (amount) for the car. I'll have the driver call you before they arrive." -- I waited 2 hours and when I called back, another receptionist / operator told me they were fully booked today and they weren't able to do it. The earlier conversation had implied they'd be able to do it today. It simply wasted my time and didn't get business done, and I wish they had told me that to begin with. They weren't unprofessional, just unreliable and wires got crossed when I needed an ASAP service which they seemed to neglected to tell me was not possible, but told me I'd "expect a call from the driver." I ended up calling another junk removal service and they'd said they'll be able to do it today. I have nothing against Jack's Salvage but my review on this company needs to be reflected for others trying to get a job done ASAP and need forewarning on the type of unclear and unorganized communication they have with potential clients. I'm sure I would have been 100% happy with their service if they had actually provided it.
Chris Ro
8 years ago
Very good customer service. Friendly and helpful. Went out of their way on more than one occasion to help me get what I was looking for. This most recent visit made it even more clear to me that they are not like the rest.. another yard had …
Anna Skelly
7 years ago
The female costumer service lady was very rude when she called to inform me that I forgot a document. She had not said anything to me for 15 after the transaction happened while I waited for my ride. The management was very helpful and nice when I returned with the document.
Jeffrey Roy
2 years ago
They upcharge you for having a higher trim model than the car your picking parts off of. Basically if you go here tell them you drive a base model unless the parts are different. Also they make you buy the whole steering column for a steering wheel even if the airbags deployed, they won't seperate.
Don Jermaine
7 years ago
Brian at Jack's is fair and honest. He took the time to listen to me because I'm not a mechanic and he went above and beyond to try to help me with a transmission issue. Got transmission from Jack's and it functions perfectly . Everyone was professional and nice at Jack's. I'll definitely do business with them again in the future.
Joselin Tavarez
2 years ago
When ever you need parts Jack's is the place to go. They have not let me down since I started buy parts about 4 yes ago. The customer service is great.