J & J Auto Salvage & Parts

So I am going to share my experience and I just want someone to be held accountable. I stopped in there a few days ago because I needed some parts for my car. I am not a mechanic, and I don’t know the first thing about it however, I was quoted prices and basically told that the parts could also be installed In an on the side arrangement. I sat there for almost 5 hours nearly falling asleep in their office. Just before the office was gonna close, they brought me the part and tried to make me feel that the agreement on installation was a figment of my imagination. I’m not necessarily saying I will not return, But in a business arrangement, you need to be completely transparent. One thing that if you lose it, you do not get back as time. Needless to say, I’m very disappointed:(

Needed to replace my door for my Nissan. Kevin was such a big help in helping me find them. The prices are reasonable and they are all very helpful. Will definitely use them again.

Got all the parts i needed and respected the guy there he cut me in on some deals but he decided to be a jerk over a 30 dollar stereo because i bought it and he said to get a plug for it and went everywhere trying to find one and couldnt find one so i took it back and he tells me i cant buy anything else

I would never buy from these people. After two calls and telling me they had my parts needed, I drove 6 hours, waited over an hour to find out they did not have the parts. Lady also waiting there waited over two hours after driving 4 …

This place kept my car for 4 days when they could’ve just put my spare tire on it. They don’t return phone calls. They also could not produce an invoice of what I was charged for or how much their services were! The gentleman who charged me $380 could not tell me anything about the bill but he said he received a text message in what to charge me! Do not use this company!!!!! They are scammers!!!!!

I had to prepay for a transmission before they would ordered it. The day I was to pick it up my transmission my truck was hit by someone while it was parked at the mechanics shop. It was totaled due to the guy was going 125 MPH according to …

They've came thru for me every time, came all the way up there to get a bumper and they gave me the wrong size. Okay cool, their bad, stuff happens right. Well I noticed on receipt I had 5 days to return BUT I'd just paid someone $20 to take me to get it and was having trouble finding another way. The woman ending up being hateful and really stressing me out but I spoke with a gentleman that was nice & reasonable! And was going to let me bring it past the 5th day. Like they should've. Thanks (:

These guys ripped me off in a time when I needed help most. My honda had minor damage done to it, but due to a my tire being bent, it was towed here. The engine worked perfectly and it still even drove, but they charged an outrageous price …

I mean, it's an ok place. I feel that because this is WV, there is an extremely limited source on ANYTHING. There's only a few places around the state and you'd have to go really far to the others. You'd really think there'd be more competition for things especially junk auto sales. The environment around this place isn't so great but then again, it's a junk yard lol. There should definitely be a thing like U-pull-it, yes that's an actual place. If this company would let their customer pull it with the employee standing right there, you'd probably make more money. I'd rather do it myself than stand there (by the front office) waiting for a guy, who could possibly have no idea what he's doing and mess my part up, with the added limited warranty (selective parts, I think). The office they have is like a shack, then again, this is WV. 😂 love it, though. The employee are really nice and helpful. The woman in the office and the picker were amazing nice. Thanks guys!!

Literally just got off the phone with some lady who answered the phone by saying "what". I was interested in doing business with this company and she refused!!? Some people around here just kill me. How places like this stay in business I have no idea. If I could hit 0 stars I would. Take you're business elsewhere.