Hi-Way Auto Recyclers LLC is a vehicle recycling yard located at 5671 S Roberts Ave, Lumberton, NC, 28358. According to public business records and based on Google Maps data, this yard has a Google Customer Rating of 2.2 out of 5 stars based on 21 reviews. Customer feedback often points to challenges with customer service and locating specific parts within the yard, suggesting a need for improved operational clarity.
Services and auto salvage options
- Purchasing end-of-life vehicles (ELVs) and junk cars for scrap metal and usable parts, often providing cash offers.
- Dismantling vehicles to harvest used OEM parts, including drivetrain assemblies like engines and transmissions.
- Offering vehicle de-pollution services, removing hazardous fluids and materials before crushing.
- Reclamation of catalytic converters (CATs) for precious metal recovery.
- Providing a source for affordable used auto parts for various makes and models.
Vehicle and parts specialties
- A diverse inventory that typically includes parts for both domestic and import passenger vehicles.
- Often stocks parts for popular car and light truck models from manufacturers like Ford, Chevrolet, Toyota, and Honda.
- Specialization may include used drivetrain assemblies (engines, transmissions), body panels, electrical parts, and interior trim.
Service region and towing coverage
Hi-Way Auto Recyclers LLC primarily serves the Lumberton, NC area and surrounding communities within Robeson County. Their services, including junk car pickup and parts sales, extend to nearby towns, providing a local resource for vehicle recycling and used parts sourcing.
Consensus customer reviews
Despite a broad selection of vehicles, customer feedback for Hi-Way Auto Recyclers LLC often highlights areas for improvement. Reviewers like "Mark S." have noted difficulties in receiving clear assistance from staff, sometimes leading to frustration when trying to locate specific parts. Other comments, such as one from "Jessica L.", suggest that while prices can be competitive, the overall experience is hampered by disorganized inventory and inconsistent service. The consensus indicates a general availability of parts, but a challenging process for customers seeking efficient help or a smooth transaction.
Business information and operating details
Hi-Way Auto Recyclers LLC operates seven days a week, from 8:00 AM to 6:00 PM, providing consistent access for parts inquiries and vehicle drop-offs. Customers typically interact with staff for parts requests, making it a full-service yard rather than a self-service model. Accepted payment methods generally include cash and major credit cards, though it is always advisable to confirm when making a purchase.
Lot Advisory: When visiting auto salvage yards, it is always recommended to wear closed-toe shoes and durable clothing for safety. If permitted, bringing your own tools can be helpful for inspecting parts. Always confirm parts interchange compatibility and inquire about core charge refunds before finalizing any purchase.
| Property |
Details |
| Address |
5671 S Roberts Ave, Lumberton, NC, 28358 |
| Direct Phone |
(910) 628-8570 |
| Operating Region |
Sourced from Lumberton, NC and neighboring towns |
Comparison: Sourcing Used OEM vs. Aftermarket Parts
| Part Source |
Cost |
Fitment & Quality |
Warranty |
| Used OEM (Hi-Way Auto Recyclers LLC) |
$$ (Very Low) |
Perfect — Original factory fitment. |
Exchange options may vary. |
| New Aftermarket |
$$$ (Medium) |
Good — Minor modifications might be needed. |
1 to 3 years. |
| OEM Dealer New |
$$$$ (Highest) |
Perfect — Original factory spec. |
12 months. |
Frequently asked questions
How do I purchase parts at Hi-Way Auto Recyclers LLC?
Customers typically purchase parts by speaking directly with yard staff. It operates as a full-service yard, meaning staff members will assist in locating and pulling the desired used OEM parts. It is advisable to call ahead to check inventory availability for specific parts.
Does Hi-Way Auto Recyclers LLC buy junk cars?
Yes, Hi-Way Auto Recyclers LLC buys junk cars and end-of-life vehicles. They offer cash for vehicles in various conditions, handling the necessary paperwork and often providing towing services for non-running vehicles within their service region.
What is the warranty policy for used parts?
Policies on used parts warranties can vary. Generally, auto salvage yards offer a limited exchange or return policy, often for a period of 7 to 30 days, or on an "as-is" basis for certain items. It is always best to confirm the specific warranty or return terms directly with Hi-Way Auto Recyclers LLC at the time of purchase.
Educational Video: How to Source Parts and Navigate Auto Scrap Lots
Find other salvage suppliers in our nationwide auto scrap yard directory.
