Ernie's Auto Parts Inc

I needed a black rear door for my 2015 Toyota Highlander and a quick internet search showed that the only black door within 50 miles was at Ernies, and it was rated in excellent condition. Headed over to Ernie’s the next day where I met Bill, a really nice guy. The office is clean, calm and well organized. Bill was very pleasant and he confirmed on his computer that the door was still available, but it was in Ohio. No problem, it could be shuttled to Michigan the next day. I agreed to buy the door, paid a deposit and picked it up the next day when it arrived as promised. Bill had us carefully examine the door before we made the final payment (it was in beautiful shape), then loaded it in my vehicle. I left the office a very happy customer. I highly recommend Ernie’s if you need auto parts.

I was able to get a quote for a tail light and it was reasonably priced for a 2022 Honda HR-V. I wasn't able to get it right then and there but when I return 2 months later they kept my info and had it still available for the same price! Very professional and highly recommend them. If they don't have it in their yard they will order it for you.

Ernie's had the part I wanted, a steering column control module, SCCM. They pulled the column and called me and had it waiting for me at the front desk. I had a shop install it and now my car heated steering wheel works like new again. Would go to Ernie's again next time.

This is my experience, if there more than 5 stars I would give them, I tried many auto parts that day but no one was helpful like them, many words I could describe them like “kind, nice, fair, friendly, generous and gentle “ especially Mr. …

Nice people wonderful service God bless

I was impressed! I was dealing with Chad. I needed a hard to find rearview mirror for my truck. They were the only one of three yards I called that had one. Chad called as soon as it was available. I also had an issue getting it installed & Chad was super helpful. Everyone one was very professional, pleasant & I now I have an installed working mirror. Thanks Chad!!!!!

Great Overall Service. Searching Everywhere For That Part And Can't Find It For Miles..... Ernie's Had That Diamond Hiding... …

Beware of their delivery driver in truck #046 he's rude and ignorant, he doesn't follow traffic laws, or use his turn signal, he also likes to cut off semi trucks and thinks its funny. I would never shop somewhere that employs such rude morons for employees

Be careful and know what you are doing when you ask for pricing on parts from this place. Called about a tail light for a 2004 Dodge pickup and was quoted $140 for a used tail light. I just went to Don & Hanks highways Auto parts and picked up the tail light for $25 and change. Shame on you Ernie you're trying to pay all your bills with one customer not a good business model. In conclusion I hope you have zero luck and robbing at anybody else your prices are ridiculous

Wow! Can’t say enough good things about my experience with Ernie’s. They had what I needed at a price that was reasonable. The customer service from Bill was on point: he listened to my needs, found what I was looking for, told me when it would be available and called when it was ready. He should be giving customer service lessons to a lot of other businesses. Thanks Bill!