EMR New Castle is an active auto salvage yard located at 4113 New Castle Ave, New Castle, DE, 19720. This facility handles vehicle recycling and provides access to used OEM auto parts. According to Google Maps data, EMR New Castle holds a Google Customer Rating of 4.4 out of 5 stars, based on 45 reviews. Customers frequently mention the fair pricing and the helpfulness of the staff when locating specific parts.
Services and auto salvage options
- Purchasing unwanted vehicles and offering free towing.
- Vehicle de-pollution, including fluid draining and hazmat removal.
- Harvesting and inventorying used OEM parts for resale.
- CAT reclamation and metal recycling operations.
- Providing parts interchange compatibility information.
- Offering core charge refunds on eligible parts.
Vehicle and parts specialties
- Used drivetrain assemblies (engines, transmissions).
- Suspension parts and brake system components.
- Body panels, lights, and interior trim.
- Electrical parts and modules.
- OEM parts for various domestic and import vehicle makes.
Service region and towing coverage
EMR New Castle primarily serves the New Castle, DE area and extends its services to neighboring towns. They offer vehicle pickup and towing for unwanted cars throughout their operational region.
Consensus customer reviews
Based on the Google Customer Rating of 4.4 out of 5 stars from 45 reviews, customers generally express satisfaction with their experiences at EMR New Castle. Reviewers often commend the organized approach to parts retrieval and the knowledgeable team members who assist in finding the right parts. Many comments highlight the value found in their selection of used OEM parts, indicating that the yard provides a reliable source for vehicle repairs.
Business information and operating details
Customers can visit EMR New Castle to find and purchase used OEM parts Monday through Friday, from 7:30 AM to 5:00 PM. The yard is closed on Saturdays and Sundays. Transactions for parts are processed on-site, with staff available to assist in locating specific items.
Lot Advisory: For safety, wear closed-toe shoes and bring appropriate tools for part removal if you plan to pull your own parts. Confirm part availability before your visit.
| Property |
Details |
| Address |
4113 New Castle Ave, New Castle, DE, 19720 |
| Direct Phone |
(302) 655-7322 |
| Operating Region |
Sourced from New Castle, DE and neighboring towns |
Comparison: Sourcing Used OEM vs. Aftermarket Parts
| Part Source |
Cost |
Fitment & Quality |
Warranty |
| Used OEM (EMR New Castle) |
$$ (Very Low) |
Perfect — Original factory fitment. |
Exchange options may vary. |
| New Aftermarket |
$$$ (Medium) |
Good — Minor modifications might be needed. |
1 to 3 years. |
| OEM Dealer New |
$$$$ (Highest) |
Perfect — Original factory spec. |
12 months. |
Frequently asked questions
How do I purchase parts at EMR New Castle?
Customers can visit the yard during business hours to inquire about and purchase used OEM parts. Staff members are available to help identify and retrieve the specific parts needed for various vehicle makes and models.
Does EMR New Castle buy junk cars?
Yes, EMR New Castle purchases unwanted vehicles for recycling. They typically offer free towing services for these cars within their operating region and assist with the necessary paperwork for transfer of ownership.
What is the warranty policy for used parts?
The warranty policy for used parts at EMR New Castle generally involves exchange options. Customers should inquire directly about the specific return or exchange terms for the parts they purchase, as policies can vary by item.
Educational Video: Video Tour: EMR New Castle in New Castle, DE
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