Dennis Hall's Auto Salvage

I called ahead to confirm that the radiator I needed was in good condition. The gentleman I spoke with responded, “Why would we sell a damaged part?” That gave me confidence, so I went ahead and picked up the radiator. Yes, it was my mistake not to inspect it thoroughly at pickup, but the radiator ended up having a broken tab at the bottom where the rubber grommet goes—and even worse, it was leaking from the bottom. I explained to them that the only reason I was buying this part was to help someone in need fix her car, especially since the part wasn’t available locally. I was told I could bring it back for a swap if it was defective, but at this point I don’t even trust that they would replace it with a reliable part. I’m sorry, but this is really unacceptable business practice. You may have many positive reviews, but in my experience, I feel misled and disappointed. Karma will hit everyone for their act.

The parts person chunk said it's a 90 day warranty on the engine over the phone but it's not 30 days now I'm out 1200. Next time never trust what a sales person says always compare what's on the sales receipt to what he's saying they know after 30 days it's nothing you can do .

Very unprofessional the white old man in the front with glasses very very rude said cause im black and I look like I wanted to steal wow never will come back

I’m very pleased with Dennis hall and the help I got from the lady at the front desk. She was unbelievable. She was answering every phone on her own and still managed to be attentive, respectful and professional with me. I won’t be going …

Called ahead to see if they had a part I needed, and they said it was in stock. Drove all the way there from the other side of town and paid prior to them pulling the part. They initially pulled the wrong part and then said they never had the part I needed. Waited the standard 5-7 business days for the refund only to find out they'd shorted me $2.90. Bad experience all around.

Great shop. Roy did an awesome job repairing my car. Everyone there was professional and nice.

I HAVE BEEN DEALING WITH THEM FOR YEARS AND IT HAS ALWAYS BEEN A PLEASANT EXPERIENCE WHEN DEALING WITH THE OLDER GUY THAT NORMALLY ANSWER PHONE BUT TODAy i CALLED AND A WOMAN ANSWERED THE PHONE AND WAS VERY RUDE AND I WAS JUST INQUIRING …

Fair prices and very professional. They’ve earned a customer for life from me. The parts I purchased were amazing and I didn’t have to pull it myself

Horrible customer service and if you don't need a part you purchased you still get charged 30% even if you buy something else at the time. I should've known because it was another customer in there at the time with complaints

Had my car stolen and damaged and I needed replacement parts for a fair rate and after calling around I found the part I needed at Dennis halls salvage yard. They held the part for me and charged me a better rate than the other shops I called, so after I picked up the part it was exactly what I needed and my car is driving around better than it was before it was stolen!