Cream's Dismantling & Scrap is an auto salvage yard located at 3621 Copperhill Ln, Santa Rosa, CA, 95403. It specializes in vehicle recycling and the sale of used auto parts. According to public feedback on Google Maps, Cream's Dismantling & Scrap holds a rating of 2.9 out of 5 stars based on 15 reviews. Customers often note the availability of various parts, though some feedback points to areas for improvement regarding customer service interactions or pricing clarity.
Services and auto salvage options
- OEM parts sourcing for various makes and models.
- Purchasing end-of-life vehicles and salvage cars.
- Vehicle de-pollution, including the removal of fluids and hazardous materials.
- Scrap metal buying for ferrous and non-ferrous metals.
- CAT reclamation services.
Vehicle and parts specialties
- Used drivetrain assemblies, including engines and transmissions.
- Body panels, interior trim, and exterior lighting parts.
- Electrical system items such as alternators, starters, and wiring harnesses.
- Brake system parts, suspension arms, and steering racks.
- Wheels and tires for passenger cars and light trucks.
- Inventory typically covers a range of domestic and import vehicles.
Service region and towing coverage
Cream's Dismantling & Scrap primarily serves Santa Rosa and the surrounding Sonoma County area. They may offer towing services for vehicles they purchase and potentially arrange delivery for larger parts within a reasonable radius. Customers should inquire directly about specific service regions and any associated charges.
Consensus customer reviews
Public feedback for Cream's Dismantling & Scrap indicates a mixed experience. While some patrons appreciate finding the specific parts they need, a common thread in reviews mentions occasional challenges with service responsiveness or clear pricing. The yard's inventory is generally seen as a strength, but interactions with staff and the consistency of available information appear to influence the overall customer rating.
Business information and operating details
Cream's Dismantling & Scrap operates Monday through Friday from 8:00 AM to 5:00 PM. The yard is closed on Saturdays and Sundays. Customers can typically purchase used auto parts through a full-service model, where staff assist with locating and pulling items. Payment methods generally include cash and major credit cards.
Lot Advisory: Customers visiting the yard are advised to wear appropriate safety gear, such as closed-toe shoes and gloves. It is recommended to verify part interchange compatibility before purchase, and tools may be necessary if a specific part requires removal by the customer.
| Property |
Details |
| Address |
3621 Copperhill Ln, Santa Rosa, CA, 95403 |
| Direct Phone |
(707) 546-7553 |
| Operating Region |
Sourced from Santa Rosa, CA and neighboring towns |
Comparison: Sourcing Used OEM vs. Aftermarket Parts
| Part Source |
Cost |
Fitment & Quality |
Warranty |
| Used OEM (Cream's Dismantling & Scrap) |
$$ (Very Low) |
Perfect — Original factory fitment. |
Exchange options may vary. |
| New Aftermarket |
$$$ (Medium) |
Good — Minor modifications might be needed. |
1 to 3 years. |
| OEM Dealer New |
$$$$ (Highest) |
Perfect — Original factory spec. |
12 months. |
Frequently asked questions
How do I purchase parts at Cream's Dismantling & Scrap?
At Cream's Dismantling & Scrap, parts are generally retrieved by yard staff. Customers typically inquire about availability, and the team will assist in locating and pulling the requested items. It is advisable to call ahead to confirm part stock.
Does Cream's Dismantling & Scrap buy junk cars?
Yes, Cream's Dismantling & Scrap purchases unwanted or salvage vehicles. They offer competitive pricing for end-of-life vehicles, including support for title transfers and potential towing services for non-running cars. Contact them directly for a vehicle quote.
What is the warranty policy for used parts?
The warranty policy for used parts at Cream's Dismantling & Scrap typically involves an exchange-only option within a specified period for defective items. Cash refunds for used parts are generally not offered. Customers should inquire about specific warranty terms at the time of purchase.
Educational Video: Video Tour: Cream's Dismantling & Scrap in Santa Rosa, CA
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