City Auto Parts & Glass

I bought a battery here on October 24th, and less than three months later, it stopped working completely. I came back with proof of purchase and a battery test from AutoZone showing it was defective, but they refused to honor the exchange without a physical receipt — even though I had a screenshot and the transaction on my bank statement. Very disappointing and unprofessional. Won’t be returning.

If you want to buy used part of a vehicles it's available here. But some parts won't work, for an electrical part no return policy available. They claimed their electrical parts are okay and it's tested but I am not confident with that. For a mechanical part check if they have a return policy. Ask questions before you purchase part. I'm sharing my experience

Replaced a new windshield and they did not sealed properly, creating more issues, went back and complained about it and they did not want to fix it.

Unprofessional! I should’ve listened to the google reviews. Don’t come here unless you want more problems than what you came for. I wish I could give 0 stars

They are awesome. Fast and can tell you the estimate

I called to see if they had a rim for my 2015 Nissan Sentra a lady by the name of Gaby told me $150 plus tax, so naturally I kept calling places to compare prices. The next day I called more places and again this place spoke to a man named Louis he told me $100 plus tax so I went there to get the rim, that price was great! When I arrived Gaby told me she wouldn’t honor Louis quote for whatever reason. Bottom line is they will tell you different prices just so you can use their business. It’s funny business going on at this place I HIGHLY RECOMMEND NOT GOING TO THIS PLACE FOR ANYTHING! I then spoke to a higher up manager by the name of Jesse and he told me I can give you a full refund and bring rim back, which doesn’t help me because I still need a rim. Instead of honoring the lowest price that was told to me there’s nothing he can do. A simple $50 back would have settled this issue. Instead they sat F their customers. I will never and I mean never give them my money again no will tell anyone who will listen to not use this place. It’s a SCAM. I TRULY BELIEVE THE LADY KEPT THE MONEY FOR HERSELF. WHO KNOWS HOW MANY PEOPLE SHE HAS DONE THIS TO. $50 off 100 customers is a lot of money in her pockets!!!! Do not patronize this business.

When I walked in at they was very consistent and what kind of parts you need the address you how you doing what you need me I can help you with we do the best we can and I think they got a good good team

When in here for a new battery only to stand at the counter and be ignored by the workers who are suppose to help me . The workers act like they dnt wanna be there and with such little disregard for the customers. It took the owner to come …

I have no complaints. They ordered my part and it came in the day promised. They installed it, price was reasonable. My car looks new again. Mario took care of me. His humor ( and tell it like it is w/o rudeness or arrogance truth) worked for me. Go early to avoid a long wait. I dropped my car off thou, got it back in the time quoted and in one piece. Satisfied customer!

The staff there is very rude. This business has very dubious return policies as well. I went to buy wheel bearing and they sold it to me with a steering knuckle attached which made more work for me. I came to return it and a very rude …