Broadway Auto Parts wreckers

Review for Broadway Auto Wreckers Ltd Location: 13545 Sacramento Ave, Blue Island, IL I recently had a highly disappointing experience with Broadway Auto Wreckers Ltd. Here are the key issues I encountered: Faulty product:** I purchased an engine and transmission and battery that turned out to be defective. Unreasonable fees:** The shop charged an additional $300 restocking fee that I found to be inappropriate and not clearly justified. Poor communication and unsafe practices:** Repeated attempts to contact Khalid were unsuccessful; he blocked my phone numbers, making it extremely difficult to resolve the situation. Refund and service recovery problems:** I spent a considerable amount of time trying to recover my funds, with little to no satisfactory assistance from the seller. Personal Experience Summary Multiple unsuccessful attempts to reach the seller (Khalid) for resolution. Denied or obstructed communication after initiating refunds or returns. No adequate remedy or assistance provided to address the faulty engine and restocking concerns. Recommendation Based on this experience, I cannot recommend Broadway Auto Wreckers Ltd or Khalid for automotive parts or services. If you decide to engage with them, proceed with extreme caution: Insist on a detailed, written description of the engine’s condition and a tested warranty. Request a clear, itemized receipt including any restocking fees, and ensure a return/refund policy is documented. Use a traceable payment method and consider recording conversations where legal and appropriate. Do not pay upfront for services or parts before you have inspected them or received a verified warranty or return policy.