Bates Auto Parts is a local vehicle recycling yard located at 64 Linehouse Rd, North Grosvenor Dale, CT, 6255. The facility specializes in processing end-of-life vehicles and selling tested, used auto parts to the public and repair shops. According to public business records and Google Maps data, Bates Auto Parts holds a Google Customer Rating of 3.4 out of 5 stars based on 5 reviews. Customers generally appreciate the availability of specific parts and the straightforward transaction process, though some feedback points to occasional variations in part pricing transparency or yard organization.
Services and auto salvage options
- Buying junk cars and salvage vehicles, often including vehicle towing.
- Responsible vehicle de-pollution and fluid reclamation.
- CAT reclamation and recycling of precious metals.
- Harvesting and selling OEM parts from a wide range of domestic and import vehicles.
- Parts interchange compatibility assistance for accurate fitment.
Vehicle and parts specialties
- Used drivetrain assemblies, including tested engines and transmissions.
- Body panels, bumpers, headlights, and taillights.
- Suspension and steering parts, such as control arms and power steering racks.
- Brake system parts, including calipers, rotors, and master cylinders.
- Electrical parts, interior trim, and accessory items.
- Tires and wheels for various makes and models.
Service region and towing coverage
Bates Auto Parts primarily serves North Grosvenor Dale, CT, and surrounding communities within Windham County. They offer towing services for salvage vehicles within this local region, making it convenient for residents to sell their unwanted cars for recycling. Parts delivery options for repair shops may also be available upon inquiry.
Consensus customer reviews
Based on the available customer feedback, Bates Auto Parts receives a 3.4 out of 5-star rating from 5 Google reviews. Reviewers often mention the convenience of finding specific used auto parts, particularly for older models. However, some feedback indicates that wait times can vary, and customers suggest calling ahead to confirm part availability before visiting. The team is generally described as helpful by many, though a few reviews point to areas for improvement in communication.
Business information and operating details
Parts at Bates Auto Parts are typically purchased through a full-service model, where staff assist in locating and pulling the required items. The yard operates Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays. While specific payment methods are not listed, most salvage yards accept cash and major credit cards. Core charge refunds are processed upon return of the old part.
Lot Advisory: Always wear closed-toe shoes and consider bringing your own tools if you plan to inspect parts on the yard. Inquire about core charge refunds and parts exchange policies at the counter.
| Property |
Details |
| Address |
64 Linehouse Rd, North Grosvenor Dale, CT, 6255 |
| Direct Phone |
Unavailable |
| Operating Region |
Sourced from North Grosvenor Dale, CT and neighboring towns |
Comparison: Sourcing Used OEM vs. Aftermarket Parts
| Part Source |
Cost |
Fitment & Quality |
Warranty |
| Used OEM (Bates Auto Parts) |
$$ (Very Low) |
Perfect — Original factory fitment. |
Exchange options may vary. |
| New Aftermarket |
$$$ (Medium) |
Good — Minor modifications might be needed. |
1 to 3 years. |
| OEM Dealer New |
$$$$ (Highest) |
Perfect — Original factory spec. |
12 months. |
Frequently asked questions
How do I purchase parts at Bates Auto Parts?
Bates Auto Parts typically operates as a full-service yard. This means staff will assist you in checking inventory, locating, and retrieving the specific used parts you need. It is advisable to call ahead to confirm part availability before visiting the yard.
Does Bates Auto Parts buy junk cars?
Yes, Bates Auto Parts buys junk cars and salvage vehicles. They generally offer competitive prices for vehicles at the end of their life cycle and can provide towing services for your convenience. Contact them directly to inquire about a quote for your vehicle and necessary paperwork.
What is the warranty policy for used parts?
Used parts from salvage yards often come with a limited exchange or return policy rather than a long-term warranty. It is recommended to inquire about their specific exchange terms, core charge refunds, and any testing expectations for parts like drivetrain assemblies at the time of purchase.
Educational Video: Video Tour: Bates Auto Parts in North Grosvenor Dale, CT
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