Auto Parts Albany

NO STARS !!!! YES U HEARD ME! LET ME START BY SAYING CUSTOMERS REALLY RUN THE BUSINESS BC W/O US BUSINESS WILL BE CLOSED AND NO CHECKS WILL GENERATE FOR THE EMPLOYEES! OMG JUNE 20th I place an order for a motor spending about $2000 per transaction at place this order but the representative they need A place of business where they could deliver it but before that, I had to go inside the office and present ID/debit card. Wtbs The motor was supposed to be delivered the following Wednesday, but later was delayed and as I called that Wednesday, they told me the last scan for it to be received was in NC, I live in Sav, as of Wed it’s not here. Add the tracking down it never got scanned when it was received. So therefore, I am a delayed. FYI, I extended a rental car until that Sunday. At speaking with a representative Bridget, who initially took my order in payment. FWD it’s week 2, I now have to extend the rental car again due to me not receiving any motor. The truck tried to deliver it on one day, but I notified them that the shop does not open until 10 and I was told that their routes could start as early as 7 AM WITH THE GENIUSES DIDN’T THINK IT WAS FIT ENOUGH TO ALLOW DELIVERY AFTER THE TIME I GAVE THEM. Went into the office and spoke with the operator of the Savannah office, Chris and of course He was very nonchalant and nasty trying to determine things that do not concern him, After dealing with the attitude and nastiness and sassiness, of a what looks to be a 5,5 man🤣 im about 5,9 female. As the discussion took place, there was another taller gentleman standing by the door, and I asked him not to stand behind me. PERIOD! All last week after dealing with the local office, I reached out to the Atlanta office. Christine is the boss of Kriss. Well I guess she is too important to receive calls but at the end of the day she had him call me After I left a voicemail for her to call me. I WAS GONNA WRITE A REVIEW ANYWAY, BUT HER ACTIONS TOOK THE CAKE. This is a prime example of failed customer service. They called themselves refunding me $125 of $1969 ish , Hell, clearly, I’m not even worth 40%. And as I stated before, they are very nonchalant, as if they did not drop the ball multiple times, even trying to deliver it. BUT IF I CAN HELP IT I WILL NOT BE A CUSTOMER AGAIN!!!! I will get a rental and go pick that bihh up myself compared to what I experienced/ Entered if my time has no value. And extended cost that occurred. Motor delivered a APPROX 7/2…, Now I’m waiting for them to pick it up so that I can receive my core and let’s see how that goes!!! This stuff comes with warranty. I have been asking for paperwork and still have not received that either.

Very rude, terrible inventory accuracy. If you don't have to go or if you have other options .. don't waste your time.

Ive called numerous of times before and after the holidays during normal business hours. No one is answering. I'm waiting on a part I ordered and still have yet to receive my part. It's January and I ordered the part December the 18th 2025.

Got a radiator from them and the person they had pull the radiator damaged it so they tried to sell it to us anyway. We hadn't left the parking lot from picking up the radiator yet and took it back in when my husband noticed it was not only …

THESE PEOPLE ARE LIERS AND LIKE TO OVER REACT ON SMALL THINGS AND SMUDGE OTHER PEOPLE NAMES OVER SOMETHING STUPID. THEY ALSO LIKE TO TAKE BACK THIER SERVICE OR TIME HELPING PEOPLE IF THEY DONT AGREE WITH YOU. CASH AND CARRY IS WHERE YALL NEED TO GO INSTEAD DONT GO TO THESE PEOPLE. THAT LITTLE GIRL UP FRONT IS THE WORST! SHE NEEDS TO BE FIRED! OR MADE TO WRK IN THE YARD!. SHE ACTS ENTITLED AND RUDE AND TELLS LIES AND CAUSES TROUBLE FOR EVERYONE INVOLVED! THIS PLACE IS DRAMA ALL DRAMA THEY ALSO DONT GIVE YOU YOUR MONEY FOR RETURNED PARTS THEY SEND A CHECK IN THE MAIL! LIKE I NEED MY MONEY NOW

If I could give zero stars I would. This has been the worst service experience I have ever received. I call about having a vehicle towed away from my business. I was scheduled for a pick up of between 9-11, around 10:30 I called to confirm …

Came here for a motor last year with no problems. A couple delays on delivery but that wasn’t a problem. My husband and I came here yesterday for some hood hinges and was helped by Elizabeth (beautiful spirit by the way). Out of no where …

The only 5 star I give is to mis. ELIZABETH SYDOWPOLAN she is very helpful and kind but as far as the other employees when I called today to find out if my part was pulled and ready Dave Brown was vary rude, sarcastic, and I felt that very …

This is the place if you need parts that aren't carried by your car dealer anymore, or where you can sell an auto to be parted out. My experience here was pleasant and accommodating. I needed to salvage a vehicle and LKQ sent a tow truck to collect it; the next day I took the title in to pick up my check. The employees were helpful and courteous.

I've been to LKQ Savannah two times recently and the first time I went it was extremely busy and right around lunch time. I did not know what to expect upon arrival, so here's what you can expect if you visit LKQ Savannah on a busy day or …