Arcos Auto Parts By American Export

I just want to say that I highly recommend Arcos Auto Parts. I worked with Jordan, who is the manager of sales, and also Gustavo. Both were knowledgable and honest people. They took their time and answered all of my questions and looked up information for me. I needed a 5.7 Hemi for a hemi swap for my 2011 Jeep Wrangler. Jordan was kind and accommodating enough to let me hear the engine run in person. The techs were amazing and checked the oil level before running the 2012 Jeep Grand Cherokee I got the engine from. Jordan even considered whether I'll be staying in town to move me up in the queue to have the engine removed, which meant a lot to me. They were a bit backed up and I live 4 hours away in Louisiana. I had to go back home to take my mother to her doctor's appointment the same day so I told him I can come back whenever. I honestly had such a great experience with Jordan that I ended up getting a 545RFE transmission as well from a 2011 Dodge Ram 1500. Some tips and advice for anyone looking to shop with Arcos Auto Parts. Online chats, texts and emails won't get you responses because they are a bit short staffed I believe and Jordan will give you his undivided attention when you are either on the phone with him or are with him in person. Customer service is paramount with them, and you can tell they genuinely care. When I picked up my engine and transmission a few days ago, Jordan was transparent about a crack in the oil pan and gave me $200 credit back on my credit card to buy a new oil pan, and offered to pay the difference if it was over $200. They were also able to put the engine into the back of my 2-Door Wrangler and the transmission where the passenger seat was removed for it. I wasn't opposed to renting a truck, but they took their time and made it happen for me, which I am grateful for. If I ever need an auto part in the future such as an engine or transmission, I would 100% shop with them again! I'm not sure about the other reviews, but I had an amazing experience. Maybe I'll come back when I upgrade to a 6.4 Hemi and 8HP75 😉🏎️💨

Horrible company to buy engines and transmissions from!! I ordered an engine for a Kia and paid for it via bank transfer ..First red flag I should have stopped there. I ordered the engine beginning of October they sent me the wrong engine ! …

They had the parts i needed and Jarrod was very helpful. They even shipped it to me!

These guys are dragging me around the loops. There’s no communication at all I bought an engine and no sales guy will talk to me because it has to be Jordan…. Well Jordan doesn’t answer his phone nor is email so basically I’m just out my …

Called Gustavo on Friday morning with exact parts and model numbers. He said he had one, and would ship out same day. Wednesday of the following week I drive 4 hours to pick it up, because it was still not ready to ship, but then find out …

Gustavo was extremely helpful. I spoke with him over the phone and went to pickup the sonata part. He was excellent. I highly recommend him.

I purchased an engine which was very clean, the price was according to market but they offer money back and a good core price, the engine was well packaged and communications were smooth and professional they even offer delivery. The engine has been installed for 3 weeks, and it's running good hopefully it stays running for another decade. They also have a huge selection of both older and newer cars. Definitely recommend.

Called and talked to Jerrod. Needed a 3.8L motor for my daughters 1999 Mustang. They quoted me a price and apparently the motor came out of a 2000 Mustang with 90k miles. Paid $400 for shipping waited a week to get it to find out the motor …

I’ve been buying parts from Alan and the guys at Arcos for about a year now. They are always helpful and the prices are very reasonable. They really do their best to make sure you are getting the value you expect and the parts you need.

These guys are legit. I was needing a sprinter transmission for a 4wd one ton. They came through and ended up finding one with 4.5 miles on it. Sent pictures to verify and everything. Then the truck got to Houston there was an issue, and Gustavo and another employee jumped in the truck, drove to the other side of Houston to get it, and brought it back after hours for me to have since I drove down from Oklahoma. Will definitely use again. Hands down!