American Auto Salvage

American Auto Salvage is an auto parts store located at 2567 Decatur Ave, Fort Worth, TX, 76106. This establishment provides used automotive parts for various vehicle makes and models. Based on Google Maps data, it holds a customer rating of 4.0 out of 5 stars from 297 reviews. Customers often praise the help and detailed service provided by specific sales team members for sourcing parts and explaining warranty terms. However, some negative feedback points to issues with order fulfillment, part quality, or vehicle availability information.

Services and auto salvage options

• Supplying used OEM (Original Equipment Manufacturer) automotive parts.
• Vehicle de-pollution and recycling services, including battery recycling.
• Parts delivery options are available to customers.
• In-store pickup for ordered parts.
• Accepts credit cards and debit cards for transactions.
• The premises include a wheelchair accessible entrance and parking lot.

Vehicle and parts specialties

American Auto Salvage specializes in offering a range of used vehicle parts, including drivetrain assemblies such as engines and transmissions. They work with parts interchange compatibility to help customers find suitable parts for their vehicle repair needs.

Service region and towing coverage

American Auto Salvage serves the Fort Worth, TX, area and surrounding communities. Parts delivery services extend to accommodate customers in neighboring towns.

Consensus customer reviews

Customer feedback frequently highlights positive experiences with the sales team. Laura is often mentioned for her detailed service, ensuring correct information and clear warranty explanations, even assisting with core charge refunds. Brook also receives praise for being informative, following through on orders, and ensuring good delivery. Melissa is noted for being helpful, nice, and efficient in processing orders and maintaining communication. Eric is commended by body shop operators for exceptional service, while their outside representative, Sherry, is described as attentive and helpful. Conversely, some customers have reported negative experiences, including claims of unfulfilled orders, issues with part quality from specific staff like Kevin, and wasted trips due to inaccurate vehicle location information.

Business information and operating details

American Auto Salvage operates as a full-service parts provider, where customers typically work with sales staff to locate and purchase used parts. The business is open Monday through Friday from 8:00 AM to 5:00 PM. It remains closed on Saturdays and Sundays. For payment, both credit cards and debit cards are accepted.

Lot Advisory: Always confirm part availability and warranty details with a salesperson before making a purchase. Understanding core charge return processes and exchange options is advised.

Property	Details
Address	2567 Decatur Ave, Fort Worth, TX, 76106
Direct Phone	(817) 335-3328
Operating Region	Sourced from Fort Worth, TX and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (American Auto Salvage)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at American Auto Salvage?

Customers can purchase parts by contacting the sales team. Sales representatives like Laura, Brook, and Melissa assist with finding specific used OEM parts, confirming pricing, and arranging for either in-store pickup or delivery.

Does American Auto Salvage buy junk cars?

While not explicitly stated in the provided data, as an auto salvage yard, American Auto Salvage likely purchases end-of-life vehicles or junk cars. This typically involves offering cash quotes for vehicles and arranging for towing services.

What is the warranty policy for used parts?

According to customer reviews, sales staff like Laura are noted for thoroughly explaining warranty terms. Customers should inquire directly about the specific warranty for their purchased parts, as policies can vary for used items, potentially including exchange options or conditions for core charge refunds.

Educational Video: Used Car Parts Pulling Guide & Checklist

Find other salvage suppliers in our nationwide auto scrap yard directory.