103 Used Auto Parts

103 Used Auto Parts is a local auto parts store located at 4895 E 10th Ct, Hialeah, FL 33013. According to Google Maps data, this business has a customer rating of 2.6 out of 5 stars based on 237 reviews. Customer experiences are varied; some have reported positive interactions with staff like Roxana and Raul, praising their affordability for services like engine installation in heavy-duty trucks and efficient windshield replacement. Others, however, have expressed significant dissatisfaction, citing issues with rude customer service, particularly from the woman handling phone inquiries and office interactions. Concerns also include parts being sold defective, price discrepancies between phone quotes and in-person visits, and a restrictive return policy that only offers store credit without clear prior disclosure.

Services and auto salvage options

• Selling a range of used OEM parts for various vehicle makes and models.
• Onsite mechanical services, including engine removal and installation.
• Windshield replacement services.
• Vehicle dismantling for parts harvesting and recycling.
• Potential acquisition of junk or unwanted vehicles for salvage.
• Processing of parts for core charge refunds.

Vehicle and parts specialties

• Specializes in used auto parts for a variety of domestic and import vehicles.
• Offers specific parts for heavy-duty trucks, such as those compatible with an F-450 tow truck.
• Inventory often includes used drivetrain assemblies like engines and transmissions, along with other mechanical and body parts.

Service region and towing coverage

103 Used Auto Parts serves the Hialeah area and surrounding communities within Miami-Dade County, Florida. While specific towing or delivery radius details are not publicly available, their operations typically cater to the local South Florida region for parts sales and onsite services.

Consensus customer reviews

Overall, 103 Used Auto Parts holds a 2.6 out of 5-star rating from 237 Google Maps reviews. Customers like Philip Wolcott lauded the shop for professional engine installation in an F-450, fair pricing, and friendly staff members Roxana and Raul. Miguel Quintero also reported a positive experience with windshield replacement and helpful customer service. Conversely, a significant number of reviewers, including Latasha Brown, Kathi Alvarez, Michael Hager, Mariana A, marquiece ogburn, Alex Fernandez, and Alex Gomez, detailed negative experiences. These often involved allegations of rude and unhelpful staff, particularly the woman in the office or on the phone, price changes upon arrival, and the sale of non-working parts like transmissions and alternators. Several customers expressed frustration over difficulties with returns, mentioning a policy of store credit only, without clear communication at the time of purchase.

Business information and operating details

Purchasing parts at 103 Used Auto Parts typically involves in-store pickup from their Hialeah location. They operate Monday through Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 1:00 PM, remaining closed on Sundays. The business accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

Lot Advisory: Customers should confirm part compatibility, pricing, and the exact warranty or return policy (including options for refunds vs. store credit) directly with the staff before completing any purchase to avoid potential misunderstandings.

Property	Details
Address	4895 E 10th Ct, Hialeah, FL 33013
Direct Phone	+13056878527
Operating Region	Sourced from Miami, FL and neighboring towns

Comparison: Sourcing Used OEM vs. Aftermarket Parts

Part Source	Cost	Fitment & Quality	Warranty
Used OEM (103 Used Auto Parts)	$$ (Very Low)	Perfect — Original factory fitment.	Exchange options may vary.
New Aftermarket	$$$ (Medium)	Good — Minor modifications might be needed.	1 to 3 years.
OEM Dealer New	$$$$ (Highest)	Perfect — Original factory spec.	12 months.

Frequently asked questions

How do I purchase parts at 103 Used Auto Parts?

Customers can purchase parts directly at the store during business hours. The business offers in-store pickup for used parts. It is advisable to call ahead to confirm availability and pricing for specific items.

Does 103 Used Auto Parts buy junk cars?

While not explicitly stated, businesses specializing in used auto parts often acquire vehicles for their salvage value. It is recommended to contact 103 Used Auto Parts directly to inquire about selling a junk car, vehicle towing, and required paperwork.

What is the warranty policy for used parts?

According to customer feedback, the warranty and return policy for used parts at 103 Used Auto Parts may vary and has been a point of confusion for some buyers. It is essential to ask about the specific warranty terms, return options (refund vs. store credit), and any testing procedures for parts like alternators or transmissions before making a purchase. Customers have reported issues with defective parts and limited return options, making pre-purchase clarification essential.

Find other salvage suppliers in our nationwide auto scrap yard directory.