103 Used Auto Parts

Left very happy with a new windshield and no more water leaks👍🏼👍🏼 really good customer service, all the employees are super nice and friendly, the manager went the extra mile to help me, In and out quick, clean establishment. …

I buy from this a used transmission and I pay $2,000 the transmission don’t work and they don wanna take any responsibility for that and I have warranty they still your money be careful with this people 👎👎👎👎 …

Woman that answers phone is very rude and disrespectful. We paid for a part, were told to come back the following day to pick up. When we called to ensure part was ready to pick up, I was told no. Now its day three and we show up and part cannot be removed. Again, woman in office was extremely rude in front of other customers! Got my refund though, never coming back here again.

Called this place three times and can never get any clear answers. I offered the stock number they show for it and they never seem to want it. The women I spoke with seemed as if I was more a bother than a paying customer. It' as if they …

Never go to this place. They tell you a price by phone and when you go the tell you a different price. The service sucks and the owner is extremely rude and disrespectful.

These folks all bout money and very rude. When I call about drive shaft they clearly told me the metal ones are 500 and the aluminum are 300. So when I pull up to ask for the aluminum they flip the prices. SMH Go else where

Lady on the phone only understands Spanish …I’ll give it to her she tries but is very rude and honestly I don’t believe she knows or cares what yourr asking for ..it is easier for her to say no then actually do any work

Do not buy anything from this store. I just purchased an alternator for my truck, I specifically asked them if they are tested and the man at the counter said yes they are, he even said just bring it back it you have any problems. I made the purchase and installed the item roughly 3 hours later. When we started the truck the alternator was DOA. I called 103 used auto parts and spoke with them explaining that the item was not in working conditions they said to bring it in but they where closing in 15 min, I went to my local auto parts store and purchased a brand new alternator and had them test the one purchased at 103 used auto parts only to further confirm that it was not working at all. The following morning I stopped by to return the defective item, I asked for my refund and they said no store credit only, I proceeded to ask when was this explained prior to purchase and they just shook their shoulders. I have reached out to my financial institution and I have requested to file a complaint and start a charge back given the fact that this establishment failed to display any sort of return policy. In the state of Florida " Retailers that don't offer refunds must clearly display this fact at the place of sale. Failing this requirement, customers may return goods for a full refund within 20 days of purchase." I will go back and try to give them another chance at making this right as I feel everyone deserves a second chance but we shall see what they say.

The worst place to look for autoparts. I called first to see if they had the bed for my pickup truck and they said they …